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How to Send Mail to Someone at Gwinnett County Jail (and Why Most Letters Get Rejected)

Gwinnett County Jail uses a two-address system for inmate mail. Most problems happen when people send the right item to the wrong place—or mail something that doesn't follow the postcard rules. Here's how to get it delivered the first time.

5 min read gwinnettcountysheriff.org
How to Send Mail to Someone at Gwinnett County Jail (and Why Most Letters Get Rejected)

Gwinnett County Jail doesn't process all mail on-site. Regular inmate correspondence - your everyday "thinking of you" message - goes to a central mail processing facility (JailATM) in Atlanta. But legal correspondence, religious mail, packages, and money orders? Those go somewhere else entirely: the Gwinnett County Jail's street address in Lawrenceville. Send to the wrong address and your mail could be delayed, rejected, or processed under the wrong rules. Figure out which address you need before you write anything.

Quick rule: Regular inmate mail goes to the JailATM central processing address in Atlanta. Legal correspondence, religious mail, and packages go to the Lawrenceville jail address.

How to Send Mail to Someone at Gwinnett County Jail (and Why Most Letters Get Rejected)

Here's the simple breakdown: sending a normal message to an inmate? Use the JailATM central mail processing address in Atlanta. That's where most people should send their mail. Sending legal correspondence, religious mail, or a package? Those go to the Gwinnett County Jail address in Lawrenceville. The jail routes these categories separately from regular personal mail. One more thing: money orders are handled differently too. Don't assume you can slip one into the same envelope as a postcard or personal note - the jail's policy calls them out as a separate category.

  • Regular inmate mail (central processing):
  • JailATM.com – Gwinnett County Jail
  • Inmate Name / Inmate ID#
  • 925B Peachtree St. NE Box 2062
  • Atlanta, GA 30309
  • Legal correspondence / religious mail / packages (mail to the jail):
  • Gwinnett County Jail
  • Inmate Name / Inmate ID#
  • 2900 University Parkway
  • Lawrenceville, Georgia 30043

At Gwinnett County Jail, sealed letters aren't allowed for personal mail. All incoming mail to inmates - except legal correspondence - must be a postcard. Size matters: the postcard must be at least 3.5 × 4.25 inches and no larger than 4.25 × 6 inches. Use black or blue ink, or pencil. And don't forget your return info - the postcard must include your name and complete return address.

  • Use a postcard that’s at least 3.5 × 4.25 inches
  • Keep it no larger than 4.25 × 6 inches
  • Write in black or blue ink or pencil
  • Include your name
  • Include your complete return address

Mail gets rejected at Gwinnett County Jail for two main reasons: it doesn't meet the postcard requirements, or it includes something the mail policy flags as unacceptable - even if it seems harmless to you. What happens next depends on where it was processed. If the Gwinnett County Jail rejects your item, it gets returned to you. No return address? It goes back to the post office. But if the Central Mail Processing Facility rejects it, your mail can be destroyed. That's why the return address matters so much.

  • Defaced or altered postcards
  • Plastic wrapping
  • Paint, magic markers, or crayons
  • Stickers or labels (including address labels)
  • Watermarks or stains of any kind
  • Biohazards, including lipstick and perfumes
  • Images depicting weapons or gang references
  • Sexually explicit content or nudity
  1. Start with the right format - For personal mail, use a postcard (legal correspondence is the exception).
  2. Match the size limits - Keep it between 3.5 × 4.25 inches and 4.25 × 6 inches.
  3. Use approved writing tools - Write in black or blue ink, or use pencil.
  4. Write a complete return address - Add your name and full return address so it meets the requirement and can be returned if there’s a problem.
  5. Keep it plain and clean - Skip stickers, labels (even address labels), plastic wrapping, and anything stained or marked.
  6. Avoid risky content - Don’t include anything that could be read as sexually explicit, weapon-related, or gang-related.

Quick reminder: Stickers/labels (including address labels) and anything sexually explicit are common deal-breakers. When in doubt, keep the postcard simple.

If your mail doesn't go through, what happens next depends on where it was stopped. Items rejected at the Gwinnett County Jail get returned to you - or sent back to the post office if you didn't include a return address. Items rejected at the Central Mail Processing Facility may be destroyed. You can appeal a rejection, but you need to move fast. For rejected mail, contact the mailroom supervisor at 770-619-6594 within 30 days of receiving the returned item. For rejected packages, contact the Inmate Services supervisor at 770-822-3925 - also within 30 days.

  • Your loved one’s name and inmate ID#
  • What you sent (postcard, letter, newspaper, package)
  • The date you mailed it and the date it was returned
  • The return address you used
  • For rejected mail: call the mailroom supervisor at 770-619-6594 within 30 days
  • For rejected packages: call the Inmate Services supervisor at 770-822-3925 within 30 days
How to Send Mail to Someone at Gwinnett County Jail (and Why Most Letters Get Rejected)

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  • Use the JailATM (Atlanta) address for all incoming mail except legal correspondence, religious mail, packages, and money orders
  • Use the Lawrenceville jail address for legal correspondence, religious mail, and packages
  • For personal mail, send a postcard only (legal correspondence is the exception)
  • Keep postcards between 3.5 × 4.25 inches and 4.25 × 6 inches
  • Write in black or blue ink or pencil
  • Include your name and a complete return address
  • Do not send: altered/defaced postcards, plastic wrapping, paint/magic marker/crayon, stickers or labels (including address labels), stains/watermarks, lipstick/perfume, weapons/gang references, or sexually explicit content/nudity
  • If rejected: appeal within 30 days - mailroom supervisor 770-619-6594 (mail) or Inmate Services supervisor 770-822-3925 (packages)

Copy/paste addresses: JailATM.com – Gwinnett County Jail Inmate Name / Inmate ID# 925B Peachtree St. NE Box 2062 Atlanta, GA 30309 Gwinnett County Jail Inmate Name / Inmate ID# 2900 University Parkway Lawrenceville, Georgia 30043

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