How to send messages, photos, and packages
Gwinnett County Jail uses Securus for phone service. Set up a pre-paid, collect, or direct-bill account online or by calling 1-800-844-6591. One pre-paid collect account can cover multiple phone numbers, with deposits capped at $200 per deposit. Funding through IVR, the website, a live agent, or check/money order shows a $0.00 deposit fee. Incarcerated people can also transfer money from their trust (commissary) account into a Securus debit calling account in $1 increments. Rates vary by call type—one example is $0.06 per minute locally (about $1.50 for 25 minutes). Calls may be monitored and recorded, must go to numbers on the Call Allow List, can't be forwarded or three-wayed, and max out at 25 minutes.
Search for a loved one and send messages and photos in minutes.
Gwinnett County Jail uses a two-address system for inmate mail. Most problems happen when people send the right item to the wrong place—or mail something that doesn't follow the postcard rules. Here's how to get it delivered the first time.
If Gwinnett County Jail rejects your letter or package, you have a short window to appeal. Here's what happens to rejected items and who to contact to get the decision reviewed.
Sending a food package can get confusing fast—different facilities use different vendors and rules. Here's what the Georgia Department of Corrections (GDC) publishes about ordering food packages through Union Supply: how to order, spending limits, and fees to expect.
Gwinnett County Jail has two mailing addresses — and using the wrong one can delay or return your mail. Here's how to know which address to use.
Set up service through Securus by creating an account online or calling 1-800-844-6591. You can choose a pre-paid, collect, or direct-bill telephone account.
Rates depend on the call type. One listed example: local calls run $0.06 per minute (about $1.50 for a 25-minute call). Funding a pre-paid collect account via IVR, the website, a live agent, or check/money order shows a $0.00 deposit fee.
Yes. Offenders can transfer money from their trust (commissary) accounts to Securus debit calling accounts in $1 increments to place calls.
Use the GDC “Find a Facility” tool to get the correct Gwinnett County Jail mailing address. Address every item with the inmate’s full name and GDC (inmate) number.
Yes. Food and vendor packages are sent through Union Supply, the approved vendor for Gwinnett. You can order by mail, phone, or fax through the vendor.
Each Union Supply order includes a nonrefundable $2.95 shipping and handling charge. Georgia DOC spending and weight limits apply: $100 or 15 lbs for state prisons/ITFs, $50 or 7 lbs for PDCs. Multiple orders may be combined into one shipment to stay within those limits.
Posting bond is straightforward once you know the timing and payment rules. Here's what Gwinnett County Jail accepts, when you can post, and what to bring for property or online payments.
Gwinnett County Jail only accepts postcards for most personal mail. Follow the size, ink, return-address, and addressing rules below, and your message is much more likely to make it through.
Trying to get someone out of Gwinnett County Jail? You've got three options: pay a cash bond in person, post it online, or hire a bondsman. Which one makes sense depends on what you can pay and how fast you need it done.
