How to deposit funds, commissary, and payment options
Sending money to someone at Halifax Correctional Unit usually starts with ConnectNetwork. Family and friends can set up an AdvancePay prepaid account to receive collect calls, and there's a toll-free support line if you get stuck. For PIN/debit deposits through ConnectNetwork, you'll need to create a Virginia Department of Corrections profile and have the inmate's 7-digit state ID ready. Other common funding options at Virginia facilities include online third-party deposit portals, on-site lobby kiosks or ATMs, mailed certified funds, and authorized cash agents. Fees, processing times, and posting rules vary—keep the inmate's full name and ID handy and confirm the exact steps with the vendor or facility. If money doesn't post, contact the vendor first, then the facility's commissary/finance office.
Search for a loved one and send messages and photos in minutes.
Many families use ConnectNetwork (AdvancePay) to add funds and to accept collect calls—set up an account there, or use their toll-free support line if you need help. Other options commonly available at Virginia facilities can include online third-party portals, on-site kiosks, mailed certified funds, or authorized cash agents; confirm what’s available for this facility before you send money.
Yes—vendors typically require an ID number, and ConnectNetwork requires the inmate’s 7-digit Virginia state ID for PIN/debit deposits. If you’re mailing funds, include the inmate’s full name and ID the way the facility or vendor directs.
Start by contacting the deposit vendor to check the transaction status and request support. If the vendor can’t resolve it, follow up with the facility’s commissary or finance office.
Stopped getting calls from someone at Halifax? It's usually a call-list issue, not your phone. Here's how the *44 auto-enrollment system works, what can delay activation, and what to do if calls suddenly stop.
Getting calls from Halifax Correctional Unit usually comes down to one thing: your phone number won't work until you complete an automated consent process. Here's what to expect, what you'll be asked, and what to do if it doesn't go through.
AdvancePay is a prepaid option for accepting collect calls from someone at Halifax Correctional Unit. The calls come through ConnectNetwork (run by Global Tel*Link), Virginia DOC's phone provider. All calls are recorded and monitored—except properly verified attorney calls—so don't expect privacy.
