Phone Calls from Hall County Correctional: Costs, Limits, and How to Set Up a Securus Account

Hall County uses Securus for phone service. You can set up a prepaid collect or direct-bill account through the Securus website or by calling 1-800-844-6591.

Calls from Hall County Correctional cost $0.06 per minute, whether local or long-distance.

An easy way to budget: if your loved one uses the full 25-minute limit, that call costs $1.50 (25 minutes x $0.06 per minute).

Prepaid collect deposits max out at $200.00 per transaction. Need to add more? Split it into multiple deposits.

Calls may be monitored and recorded. If you need to share private or sensitive information, save it for approved confidential channels.

Each call is capped at 25 minutes. Prioritize what you want to cover before the timer runs out.

Only numbers on the offender's Call Allow List can receive calls. Make sure your number is on that list before expecting a call.

Practical Tips Families

• ✓ Set up a prepaid collect or direct-bill telephone account with Securus through the Securus website.
• ✓ If you prefer to do it by phone, call Securus at 1-800-844-6591 and ask about prepaid collect or direct-bill setup.

1. Decide which phone numbers should be able to receive calls - pick the exact numbers you want your loved one to call (cell, home, spouse, etc.).
2. Have your loved one add those numbers to their Call Allow List - calls are restricted to numbers on that list.
3. Confirm it worked - once the number is on the Call Allow List, your loved one should be able to place a call to it.

Plan around the deposit cap. Prepaid collect deposits max at $200.00 each, so if you need to add more, break it into multiple transactions. Keep an eye on timing so the account doesn't run low between deposits.

Knowing the rate upfront helps you budget. Calls cost $0.06 per minute, so a full 25-minute call runs $1.50.