How to Contact Hamblen County Jail (Morristown): Phone, Address, and When to Call

The Hamblen County Sheriff's Office is at 460 N Jackson Street, Morristown, TN 37814. Use this address for GPS or in-person visits.

Call (423) 586-3781 to reach the Hamblen County Sheriff's Office. This main line handles general questions and is the best place to start.

Need to fax something? The Sheriff's Office fax number is (423) 587-1658.

Public office hours run 7:30 a.m. to 4:00 p.m., Monday through Friday. Call or visit during this window for routine or administrative questions - you'll get faster answers.

Not sure where to start? Call first. During office hours (7:30 a.m. to 4:00 p.m., Monday through Friday), you're more likely to reach staff who handle day-to-day questions. Got something urgent after hours? Still call - deputies and detention officers are on duty 24/7. Just know that complex follow-up is usually easier to handle during the weekday office window.

• ✓ Dropping off paperwork that needs to be reviewed in person during weekday office hours
• ✓ Handling a question that requires going over documents or printed records at the counter
• ✓ Anything you’ve already called about and were asked to bring in during the 7:30 a.m. to 4:00 p.m., Monday–Friday office hours

Questions about county payments or financial business? You'll want the Hamblen County Trustee's office, not the jail. Find them at the Hamblen County Courthouse, 511 West Second North Street, Morristown, TN 37814.

Reach the Trustee's office at (423) 586-6290. Their fax is (423) 318-2508.

Checklist Before Call

• ✓ Write down the address you need (460 N Jackson Street, Morristown, TN 37814) before you head out
• ✓ Keep the main phone number handy: (423) 586-3781
• ✓ For payment problems, have your receipt details ready: “Payment To” (state where you made the payment), Order ID, receipt date, service purchased, and amount charged

Having trouble with an online payment - refund requests, cancellations, or suspected fraud? Submit a payment inquiry form to NIC Services, LLC. For live help with online payments, TN Payments offers toll-free support at 855-777-3468.

1. Gather your receipt details - Have “Payment To” (state where you made the payment), Order ID, receipt date, service purchased, and amount charged.
2. Submit the NIC Services, LLC inquiry form - Use it for payment questions, refunds, cancellations, or to report suspected fraud.
3. Call TN Payments support if you need help right away - The toll-free number is 855-777-3468.