How to Set Up Your CorrectPay Account to Send Money to Hamblen County Jail
Need to put money on someone's account at Hamblen County Jail? CorrectPay is one of the tools you may be asked to use. Here's how to get set up and make your first deposit without getting stuck mid-checkout.
CorrectPay is a mobile app for sending money to someone who's incarcerated. You can make instant deposits for commissary (spending money for items inside), phone time, bonding, and monitoring fees. Once your account is set up, you'll pick the deposit type first, then follow the prompts to send funds.
The app does more than payments. You can also schedule and join video visits directly in CorrectPay, and there's an option to send gifts. If you're downloading it just to add funds, those extra features might come in handy later.
Before you start, check that your iPhone can run the app. CorrectPay requires iOS 13.0 or later - if your phone hasn't been updated in a while, you may need to update iOS first.
The app is available in English and Spanish, which helps if you're assisting a family member who prefers Spanish.
- Download CorrectPay - Install the CorrectPay app on your device.
- Open the app and start account setup - Follow the on-screen sign-up flow to create your account.
- Get ready to deposit - Once you’re signed in, you’ll be able to use the app to make instant deposits (like commissary) for your loved one.
CorrectPay says you can deposit funds in less than 30 seconds from anywhere. Realistically, your first deposit takes a bit longer - you're entering information for the first time and double-checking you've selected the right person and deposit type. After that, repeat deposits go much faster because you already know where everything is.
- ✓ Commissary deposits
- ✓ Phone deposits
- ✓ Bonding deposits
- ✓ Monitoring deposits
Tip: The "less than 30 seconds" claim is for experienced users. Your first deposit may take longer while you complete setup and confirm you picked the correct deposit option.
Info Needed
- ✓ Your payment details (so you can fund the deposit)
- ✓ Your loved one’s identifying details (so the deposit goes to the correct person)
- ✓ The deposit category you’re trying to fund (for example, commissary)
If privacy matters to you, know what the app collects. According to the App Store listing, CorrectPay may collect and link data to your identity - including financial information, location, contact info, and identifiers. Location data may also be used to track you across apps and websites owned by other companies.
Note: If you’re not comfortable with an app collecting or linking data like location or financial info, review your device privacy settings before you use it.
Run into a payment problem? Whether it's a question about a transaction, a refund request, a cancellation, or suspected fraud, Tyler Technologies directs customers to complete a form and submit it to NIC Services, LLC. That's the official channel for payment-related help.
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