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How to Contact an Inmate at Hamilton Unit, TX (TX)

Staying in touch with someone at the Hamilton Unit comes down to TDCJ's systems: phone calls (once your number is registered) and several visitation types you can request through the online scheduler.

• 2 min read Verified from official sources
How to Contact an Inmate at Hamilton Unit, TX (TX)

TDCJ's scheduling system lists four visitation types, including Regular, Contact, and Video/Tablet. One detail that trips people up: Video/Tablet visits are not the same as the Securus Video program, which is only offered at limited units. Not every visit type will be available to you, either. Your options depend on your relationship to the inmate, the unit's visitation setup, and the inmate's current privileges.

TDCJ rules allow remote (kiosk) video visits for eligible inmates when offered. These are limited to once per month, for up to 60 minutes. If you're juggling work, childcare, or travel, that limit is worth factoring in when you decide which contact method to prioritize.

How to Contact an Inmate at Hamilton Unit, TX (TX)

Steps to Follow

  • ✓ Create your TDCJ Online Visitation Scheduler account yourself.
  • ✓ Do not wait for the unit to set it up for you. TDCJ staff cannot create visitor accounts.
  • ✓ Register your telephone number at texasprisonphone.com before you expect to receive calls from a TDCJ inmate.
  • ✓ Have the inmate’s TDCJ ID number ready. You will need it to complete the phone registration.
  1. Log in to the TDCJ Online Visitation Scheduler: This is where you request a visit and choose the visit type.
  2. Select the visit type that fits your situation: TDCJ lists four types of visits, including Regular, Contact, and Video/Tablet. Video/Tablet is not the same as the Securus Video program offered at limited units.
  3. If remote (kiosk) video is offered and the inmate is eligible, schedule within the limit: Remote video visits may be available once per month for up to 60 minutes, so plan your time carefully when you request one.

Note: Confirm which visit types are actually available at the Hamilton Unit for your specific visitor and inmate pairing. If you're trying to set up video, double-check whether the unit uses TDCJ Video/Tablet options or the separate Securus Video program offered at limited units.

Before you count on phone contact, make sure your number is registered correctly at texasprisonphone.com and that you entered the right TDCJ ID number for the inmate. If calls aren't coming through, go back to the same official sources you used during setup (the phone registration site and the TDCJ visitation scheduler portal). Those systems control whether calls connect and whether visit requests go through.

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