Hancock State Prison, GA
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Guides for This Facility

Phone calls from Georgia prisons: Securus rates, account setup, and rules
Getting phone calls from someone in a Georgia state prison comes down to two things: having a Securus account set up and knowing the rules that can end a call early. Here's how it all works.
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Visiting Someone at Hancock State Prison (GA): Days, Hours, and What to Expect
Visiting at Hancock State Prison follows a strict schedule, and the right day depends on whether your loved one is in General Population or Tier I/II. Here's how to plan your trip and submit your request before the cutoff.
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Sending a food package to Hancock State Prison (Union Supply): limits, costs, and how to order
If your loved one is at Hancock State Prison, you can send them a food package through Union Supply — it's one of the approved vendors for Georgia Department of Corrections facilities. Just make sure you stay within the program limits and submit your order before the deadline.
Read GuideAt a Glance
Visitation
- General-population visits at Hancock State Prison are Saturdays and Sundays from 9:00 AM to 3:00 PM.
- Tier I and Tier II visits are scheduled Tuesdays and Thursdays from 9:00 AM to 11:00 AM.
- To request a scheduled visit you must submit a request through the GDC visitation form.
Communication
- Friends and family can set up a Securus pre-paid, collect, or direct bill account online or by calling 1-800-844-6591.
- Deposits to pre-paid collect accounts are limited to a maximum of $200.00 per deposit.
- Local calling rate example shown is $0.06 per minute; a 25-minute call would cost $1.50 under Pre-Paid Collect/Direct Billed/Debit.
Mail & Letters
- Union Supply is an approved vendor to receive food-item package orders for inmates in GDC state prisons, including Hancock State Prison.
- Mail-order address for Union Supply: Union Supply, 2500 Regent Blvd Dept. 421, P.O. Box 619059, Dallas, TX 75261-9059.
- Union Supply orders include a $2.95 shipping and handling charge and are limited to $100 per offender or 15 pounds per package under GDC rules.
Sending Money
- The Georgia DOC directs families to its 'How Do I Send Money to an Offender' page for Hancock-specific instructions.
- Friends and family can set up a Securus pre-paid collect or direct bill account online or by calling 1-800-844-6591.
- Deposits to pre-paid collect accounts are limited to a maximum of $200.00 per deposit.
Facility Info
- Hancock State Prison was constructed in 1990, opened in 1991, and has a capacity of 1,191 inmates.
- The facility houses males age 18 and older convicted of serious crimes and provides academic, vocational, and substance‑abuse program services.
- Medical coverage at Hancock is scheduled for 16 hours during four weekdays and 12 hours on weekends.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Hancock State Prison holds in-person visits on Saturdays and Sundays from 9:00 AM to 3:00 PM for general population, and Tuesdays and Thursdays from 9:00 AM to 11:00 AM for Tier I and Tier II inmates. You'll schedule visits through the Georgia Department of Corrections (GDC) online visitation form, which requires the offender ID plus your name, email, relationship, date of birth, and ID type. Weekend visit requests must be in by 5:00 PM Wednesday of that week. For state holidays, submit your request by 5:00 PM three days before. First-time visitors need to complete the Visitation Request Form and send it to the facility before scheduling. You can also add visitors or cancel appointments through the visitation page links.
Read full guideCommunication
Hancock State Prison uses Securus for telephone services. You can set up a pre-paid, collect, or direct-bill account online or by calling 1-800-844-6591. Pre-paid collect accounts have a $200.00 deposit cap. For reference, Securus lists a local rate of $0.06 per minute—a 25-minute call would run about $1.50 under Pre-Paid Collect, Direct Billed, or Debit setups. Calls are limited to 25 minutes and may be monitored or recorded. They can only go to numbers on the offender's Call Allow List, and call forwarding or three-way calling isn't permitted. Before expecting calls or scheduling video visits, make sure your Securus account is set up and funded, and check any device or connectivity requirements with the vendor.
Read full guideMail & Letters
Sending mail to someone at Hancock State Prison? Put the inmate's full name and GDC number on every envelope, and confirm the correct facility address using the GDC "Find a Facility" tool before mailing anything. For food packages, Hancock participates in the GDC vendor package program through Union Supply. Send orders to: Union Supply, 2500 Regent Blvd Dept. 421, P.O. Box 619059, Dallas, TX 75261-9059 (vendor phone numbers are listed with the address if you need help). Orders include a $2.95 shipping and handling charge and must stay within GDC limits—$100 per offender or 15 pounds per package, whichever comes first. Late orders aren't accepted.
Sending Money
The Georgia Department of Corrections directs families to its "How Do I Send Money to an Offender" page for Hancock State Prison's specific steps and approved vendors. Across Georgia facilities, common methods include online transfers through vendor portals, lobby kiosks, and mailed money orders with a printable voucher. Securus is one commonly used vendor—you can set up a pre-paid collect or direct-bill account online or by calling 1-800-844-6591. Some pre-paid collect accounts cap deposits at $200. Before sending money, confirm the person's ID number and make sure you're authorized to add funds.
Read full guideCommon Questions
Showing 6 of 15What are Hancock State Prison’s visiting hours?
General-population visits are Saturdays and Sundays from 9:00 AM to 3:00 PM, and Tier I/II visits are Tuesdays and Thursdays from 9:00 AM to 11:00 AM. All visits must be requested through the GDC visitation form, with weekend requests due by 5:00 PM Wednesday (holiday cutoffs apply).
VisitationHow do I become an approved visitor at Hancock State Prison?
Complete the Visitation Request Form and submit it to the inmate’s facility to start the approval process. Once approved, request scheduled visits through the GDC online visitation form using the offender ID and your personal details.
VisitationCan I add or cancel visitors after scheduling a visit at Hancock State Prison?
Yes—use the visitation page’s “Add Visitor” link to add additional visitors and the “Cancel my visit” link to cancel an appointment. Keep the weekend/holiday scheduling cutoffs in mind, and know that visitation can be refused or revoked for contraband, deception on forms, repeated warnings, or security needs.
VisitationHow do I set up an account to receive calls from Hancock State Prison?
Set up a Securus pre-paid, collect, or direct-bill account online or by calling 1-800-844-6591.
CommunicationIs there a limit on how much I can deposit into a pre-paid collect account?
Yes. Deposits to pre-paid collect accounts are limited to $200.00 per deposit.
CommunicationAre Hancock State Prison telephone calls monitored and how long can they last?
Calls may be monitored or recorded and are limited to 25 minutes. Forwarding and three-way calling are not allowed, and calls can only go to numbers on the offender’s Call Allow List.
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Did You Know?
Visitation at Hancock State Prison follows a set weekly schedule. General population visits are Saturdays and Sundays from 9:00 AM to 3:00 PM. Tier I and Tier II visits are Tuesdays and Thursdays from 9:00 AM to 11:00 AM.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify