Send Photos & Mail at Hancock State Prison, GA

How to send messages, photos, and packages

Overview

Hancock State Prison uses Securus for telephone services. You can set up a pre-paid, collect, or direct-bill account online or by calling 1-800-844-6591. Pre-paid collect accounts have a $200.00 deposit cap. For reference, Securus lists a local rate of $0.06 per minute—a 25-minute call would run about $1.50 under Pre-Paid Collect, Direct Billed, or Debit setups. Calls are limited to 25 minutes and may be monitored or recorded. They can only go to numbers on the offender's Call Allow List, and call forwarding or three-way calling isn't permitted. Before expecting calls or scheduling video visits, make sure your Securus account is set up and funded, and check any device or connectivity requirements with the vendor.

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Quick Facts

  • Friends and family can set up a Securus pre-paid, collect, or direct bill account online or by calling 1-800-844-6591.
  • Deposits to pre-paid collect accounts are limited to a maximum of $200.00 per deposit.
  • Local calling rate example shown is $0.06 per minute; a 25-minute call would cost $1.50 under Pre-Paid Collect/Direct Billed/Debit.
  • Telephone calls are limited to 25 minutes, may be monitored or recorded, forwarding and three-way calling are not permitted, and calls must be to numbers on the offender's Call Allow List.
  • Union Supply is an approved vendor to receive food-item package orders for inmates in GDC state prisons, including Hancock State Prison.

Send Photos & Mail Guides

Common Questions

How do I set up an account to receive calls from Hancock State Prison?

Set up a Securus pre-paid, collect, or direct-bill account online or by calling 1-800-844-6591.

Is there a limit on how much I can deposit into a pre-paid collect account?

Yes. Deposits to pre-paid collect accounts are limited to $200.00 per deposit.

Are Hancock State Prison telephone calls monitored and how long can they last?

Calls may be monitored or recorded and are limited to 25 minutes. Forwarding and three-way calling are not allowed, and calls can only go to numbers on the offender’s Call Allow List.

How do I order a food package for an inmate at Hancock State Prison?

Order through the approved vendor, Union Supply, which is authorized to receive food-item package orders for GDC inmates. Send orders to Union Supply, 2500 Regent Blvd Dept. 421, P.O. Box 619059, Dallas, TX 75261-9059; vendor phone numbers are listed with the address if you need assistance. A $2.95 shipping fee applies, limits are $100 or 15 lbs per offender, and late orders won’t be accepted.

What address should I use to send letters to an inmate at Hancock State Prison?

Use the facility mailing address shown in the GDC “Find a Facility” tool so your letter routes correctly. Always include the inmate’s full name and GDC number on every piece of mail.

Are there fees or limits for packages sent to Hancock State Prison?

Yes—Union Supply orders include a $2.95 shipping and handling charge. Packages are limited to $100 per offender or 15 pounds per package, and orders received after the posted deadline aren’t accepted.

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