How to send messages, photos, and packages
Hancock State Prison uses Securus for telephone services. You can set up a pre-paid, collect, or direct-bill account online or by calling 1-800-844-6591. Pre-paid collect accounts have a $200.00 deposit cap. For reference, Securus lists a local rate of $0.06 per minute—a 25-minute call would run about $1.50 under Pre-Paid Collect, Direct Billed, or Debit setups. Calls are limited to 25 minutes and may be monitored or recorded. They can only go to numbers on the offender's Call Allow List, and call forwarding or three-way calling isn't permitted. Before expecting calls or scheduling video visits, make sure your Securus account is set up and funded, and check any device or connectivity requirements with the vendor.
Search for a loved one and send messages and photos in minutes.
If your loved one is at Hancock State Prison, you can send them a food package through Union Supply — it's one of the approved vendors for Georgia Department of Corrections facilities. Just make sure you stay within the program limits and submit your order before the deadline.
If your loved one is at Hancock State Prison, you can send them an approved food package through Georgia's Union Supply program. Here's how it works, what the limits are, and how to order without any surprises.
Set up a Securus pre-paid, collect, or direct-bill account online or by calling 1-800-844-6591.
Yes. Deposits to pre-paid collect accounts are limited to $200.00 per deposit.
Calls may be monitored or recorded and are limited to 25 minutes. Forwarding and three-way calling are not allowed, and calls can only go to numbers on the offender’s Call Allow List.
Order through the approved vendor, Union Supply, which is authorized to receive food-item package orders for GDC inmates. Send orders to Union Supply, 2500 Regent Blvd Dept. 421, P.O. Box 619059, Dallas, TX 75261-9059; vendor phone numbers are listed with the address if you need assistance. A $2.95 shipping fee applies, limits are $100 or 15 lbs per offender, and late orders won’t be accepted.
Use the facility mailing address shown in the GDC “Find a Facility” tool so your letter routes correctly. Always include the inmate’s full name and GDC number on every piece of mail.
Yes—Union Supply orders include a $2.95 shipping and handling charge. Packages are limited to $100 per offender or 15 pounds per package, and orders received after the posted deadline aren’t accepted.
Your first visit starts before you ever show up at the gate. At Hancock State Prison, you'll need to get approved first, then request your visit through the Georgia Department of Corrections (GDC) online visitation system.
Getting approved to visit at Hancock State Prison starts with one step: submitting the Georgia Department of Corrections (GDC) Visitation Request Form to the facility.
Weekend visits at Hancock State Prison follow a set schedule, but you'll need to submit your request through the Georgia Department of Corrections (GDC) system before the weekly cutoff. Here's how to make sure everything lines up so you don't miss your visit.
