How to Send Money to Hardeman County Corrections, TN (TN)
Sending money is usually straightforward once you know the right provider and how long deposits take to reach your loved one. Here's how it generally works for Tennessee Department of Correction facilities, plus what to double-check for Hardeman County Corrections.
The Tennessee Department of Correction (TDOC) partners with JPay and ViaPath (ConnectNetwork) for depositing money into inmate trust fund accounts. Those trust funds cover things like commissary purchases, so picking the correct vendor matters before you send anything.
Timing can be confusing because "available" means different things depending on the account type. With ConnectNetwork, deposits made through automated channels for AdvancePay, PinDebit, and DebitLink are available immediately. Trust Fund deposits work differently: automated Trust Fund deposits are transmitted to the facility within one business day, but the facility still has to post the money to the person's account after that.
Note: "Available immediately" often applies to vendor services like phone-related accounts. If you need the money for commissary or other facility purchases, confirm when the facility will actually post the Trust Fund deposit.
Steps-to-follow
- ✓ Decide whether you’re sending money through JPay or ViaPath (ConnectNetwork), since TDOC partners with both for trust fund services.
- ✓ If you use ConnectNetwork for phone-related accounts, know that automated deposits to AdvancePay, PinDebit, and DebitLink are available immediately for use.
- ✓ If you’re depositing to a Trust Fund through ConnectNetwork, plan ahead. Automated Trust Fund deposits are transmitted to the facility within one business day, and posting can take additional time.
- ✓ Before you submit any payment, confirm the incarcerated person’s required identifying details (name and ID number) with the facility so your deposit is credited correctly.
- ✓ If you’re trying to cover commissary, do not assume “instant” vendor language means it will show up instantly on the facility trust balance. Verify expected posting time.
Tip: If your main goal is helping them call you, ConnectNetwork AdvancePay lets you deposit money specifically for calls to your phone number so calls are charged from that pre-deposited amount.
Before sending money, verify which option Hardeman County Corrections is currently using for trust deposits (JPay, ViaPath/ConnectNetwork, or both). Ask how long it typically takes for funds to post to the inmate's facility account. ConnectNetwork Trust Fund deposits transmit within one business day, but that doesn't mean the balance updates right away. Also confirm whether any "immediate availability" language you see applies only to phone accounts or to commissary spending too.
- Ask what “usable immediately” means for your situation: Confirm whether AdvancePay, PinDebit, or DebitLink funds will be usable right away for calls, and whether that has anything to do with commissary.
- Ask about posting time for Trust Fund deposits: ConnectNetwork Trust Fund deposits are transmitted within one business day, then the facility may take additional time to post them.
- Confirm required identifiers and any limits: Make sure you have the correct inmate identifiers (name, ID number) and ask if there are deposit limits or restrictions you need to follow.
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