DirectPay vs Online Calling Card at Hardin County Jail: Which Account Should You Set Up?
Setting up phone service for someone at Hardin County Jail? You'll need to choose between DirectPay and an online calling card. The difference is straightforward: DirectPay links to one specific phone number, while an online calling card works for any unrestricted number.
These two account types serve different needs. DirectPay connects to one specific telephone number - calls only go to that single line. An online calling card gives you more flexibility, letting your loved one dial any unrestricted phone number.
DirectPay works best when calls consistently go to one phone line. If your loved one mainly calls you (or one other person) and you don't need to spread calls across multiple family members, this keeps things simple. The tradeoff? That account only allows calls to that one specified number.
Tip: DirectPay is a good fit when the person receiving calls has one consistent, unrestricted phone number they’ll be using long-term.
Need to coordinate calls across a few people? Or maybe your loved one needs to reach different family members depending on the day? An online calling card is usually the better choice. They can call any unrestricted phone number, which helps when schedules shift or someone's phone access changes. Reloading is also easier on your timeline. You can purchase or add funds at www.citytelecoin.com and through the City Tele-Coin mobile app 24/7 - no waiting for business hours.
- ✓ Buy or reload online calling cards at www.citytelecoin.com 24/7
- ✓ Buy or reload through the City Tele-Coin mobile app 24/7
- ✓ Use the app to check balances
- ✓ Add funds from your phone
- ✓ View call records
- ✓ Send and receive messages
- ✓ Schedule video visitations 24/7
- Create your account at www.citytelecoin.com - select Hardin County Jail as the facility to set up a remote account.
- Choose the account type you need - set up DirectPay if you want calls limited to one number, or choose an online calling card account for more flexibility.
- Download the app after you register - on Apple App Store or Google Play, search for “CityTeleCoin” to install the DirectPay/CityTeleCoin app.
- Add funds when you’re ready - online calling cards can be purchased or reloaded through the website or the mobile app 24/7.
Note: Once you’ve registered, the City Tele-Coin app lets you check balances, add funds, view call records, send/receive messages, and schedule video visits anytime - 24/7.
You have a couple of options for buying or reloading online calling cards. The fastest route is usually online: visit www.citytelecoin.com or use the City Tele-Coin mobile app anytime, 24/7. Prefer to handle it in person? There's a City Tele-Coin (CTC) kiosk in the facility lobby where you can purchase online calling cards during normal lobby hours.
Heads up: The lobby kiosk is only available during normal lobby hours, so plan for a backup option if you need to add funds outside those times.
Need help during setup? Hardin County Jail offers a free Inmate Hotline at (318) 746-1114 for account setup and visit scheduling questions. City Tele-Coin's contact info: 4501 Marlena Street, Bossier City, LA 71111; phone 318.746.1114; website www.citytelecoin.com.
For video visitation, register and schedule through www.citytelecoin.com. Once registered, the City Tele-Coin mobile app lets you manage your account and schedule video visits 24/7.
Find an Inmate at Hardin County Jail, TN
Search for a loved one and send messages and photos in minutes.
