DirectPay vs. Online Calling Cards at Hardin County Jail: which option fits your situation

A DirectPay account at Hardin County Jail is built around a single phone number. Calls can only go to that one line - your cell, for example. If you want a simple setup with calls always coming to the same place, this works well. To set it up, register online at citytelecoin.com. Once your account is created, download the DirectPay app from the Apple App Store or Google Play (search for "CityTeleCoin") to manage everything from your phone.

City Tele‑Coin online calling cards work more like flexible phone credit. You can purchase and reload them 24/7 through the CityTeleCoin website or mobile app - handy when you need to add funds at odd hours. The real advantage? These cards can be used to call any unrestricted number. If your family takes turns answering, or your loved one needs to reach multiple people, this option gives you that flexibility.

If you’d rather handle things in person, City Tele‑Coin online calling cards can also be purchased or reloaded at the City Tele‑Coin kiosk located inside the facility lobby during normal lobby hours.

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• ✓ Choose DirectPay if you want calls to go to one specific phone number only.
• ✓ Choose online calling cards if you need the flexibility to call any unrestricted number.

Online calling cards make the most sense when multiple people need to stay reachable. Maybe your loved one calls your cell sometimes, a partner's phone other times, or a family member helping with childcare. The "any unrestricted number" feature is what makes this possible. They're also convenient if you're the one managing the account - you can purchase and reload 24/7 through the CityTeleCoin website or mobile app. Already at the jail for a visit? The lobby kiosk lets you handle it in person during normal lobby hours.

1. Set up DirectPay online - Register for a DirectPay account at citytelecoin.com.
2. Install the app to manage DirectPay - After your account is created, download the DirectPay app by searching “CityTeleCoin” in the Apple App Store or Google Play.
3. Buy or reload an online calling card anytime - Purchase and reload City Tele‑Coin online calling cards 24/7 through the CityTeleCoin website or mobile app.

Prefer to handle things in person? You can purchase or reload City Tele‑Coin online calling cards at the kiosk inside the facility lobby during normal lobby hours.