How to Set Up Phone Calls at Hardin County Jail (City Tele‑Coin): website, app, or lobby kiosk
Want to get phone funds set up at Hardin County Jail? City Tele‑Coin gives you three options: online, the mobile app, or the lobby kiosk.
You can add calling-card funds for someone at Hardin County Jail three ways: buy or reload online at citytelecoin.com (available 24/7), use the City Tele‑Coin mobile app (also 24/7), or visit the City Tele‑Coin kiosk in the jail lobby during normal lobby hours.
For the fastest option from home, head to City Tele‑Coin's website. You can purchase and reload calling cards for Hardin County Jail at citytelecoin.com around the clock. It's also where you'll register for a DirectPay account to manage funds and services.
- Go to citytelecoin.com - the site is available 24/7 for purchases and reloads.
- Create a DirectPay account or log in - family and friends can register online and manage funding from the same account.
- Select Hardin County Jail - choosing the right facility keeps your purchase tied to the correct location.
- Choose “purchase” or “reload” - pick whether you’re starting new calling-card funds or adding to existing funds.
- Complete payment - once submitted, your calling-card purchase/reload is processed through the site.
Prefer to handle everything from your phone? Download the City Tele‑Coin DirectPay app - search
- ✓ Check your balance anytime (24/7)
- ✓ Add funds anytime (24/7)
- ✓ View call records anytime (24/7)
- ✓ Send and receive messages anytime (24/7)
- ✓ Schedule video visitations anytime (24/7)
Already heading to the facility? Use the City Tele‑Coin (CTC) kiosk inside the jail lobby. You can purchase or reload calling cards there during normal lobby hours.
Tip: The kiosk is only available during normal lobby hours, so check the facility’s lobby hours before you make the trip.
Once you purchase an online calling card, the inmate gets notified. They'll receive an alert at the visitation unit in their dorm letting them know funds were added.
Running into problems? Call City Tele‑Coin's free Inmate Hotline at 318-746-1114. They can help with account setup, messaging, or scheduling visits - useful if you're not sure you picked the right steps on citytelecoin.com or in the app.
Note: The Inmate Hotline can walk you through account setup and help with messaging or scheduling visits.
The online and app options are most flexible - both work 24/7. The lobby kiosk is convenient if you're already there, but only during normal lobby hours. Confirm those hours before you rely on that method.
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