Setting Up Video Visits at Hardin County Jail: register, download the app, and make your first call
Video visits at Hardin County Jail run through City Tele‑Coin (DirectPay). Once you set up a remote account, you can schedule visits from the website or mobile app.
Start by creating a City Tele‑Coin (DirectPay) remote account at citytelecoin.com. When you register, select Hardin County Jail as your facility. This links your account to your loved one and unlocks video visitation plus other remote features.
Once your account is set up, grab the City Tele‑Coin mobile app for Android or iOS. It puts visit scheduling, messaging, and account management in one place - right on your phone.
In the Apple App Store or Google Play, search
With your account ready, schedule video visits through either the City Tele‑Coin website or the mobile app. The website works better on a bigger screen; the app is ideal for managing everything on the go.
- ✓ Check your balances
- ✓ Add funds
- ✓ View call records
- ✓ Send and receive messages
- ✓ Schedule video visitations anytime (24/7) from the website or mobile app
Your remote account does more than visits. You can also video chat and send messages through the City Tele‑Coin website - helpful for staying connected when a live visit doesn't work out.
Note: After the remote account is registered, inmates receive alerts at the visitation unit in their dorm and can send and receive messages through the visitation unit.
Stuck during setup? Call City Tele‑Coin's live support (Inmate Hotline) at (318) 746-1114. They can help you get your account working so your first video visit goes smoothly.
Find an Inmate at Hardin County Jail, TN
Search for a loved one and send messages and photos in minutes.
