Three Ways to Add Money for Calls at Hardin County Jail: Website, Mobile App, or Lobby Kiosk

Hardin County Jail uses City Tele-Coin for inmate calling funds, and you've got three ways to pay. From home, head to the City Tele-Coin website - register a DirectPay account, select Hardin County Jail, and you're set with a remote account. You can also buy or reload online calling cards there. Prefer your phone? The City Tele-Coin mobile app works 24/7 on iPhone or Android. And if you'd rather handle it in person, there's a CTC kiosk in the facility lobby available during normal lobby hours.

1. Go to the City Tele-Coin website - This is where online calling cards can be purchased and reloaded.
2. Select Hardin County Jail - When you’re setting up a remote account, choose the facility your loved one is housed in so your account is tied to the right place.
3. Choose how you want to fund calls - You can register for a DirectPay account and add money that way, or you can purchase/reload an online calling card.
4. Complete your payment - Once payment goes through, the funds/card are available for use.
5. Use online calling cards for unrestricted numbers - Online cards can be used to call any unrestricted number, which can be helpful if you’re trying to make sure calls can go through to the right people.

The City Tele-Coin mobile app is the quickest, most flexible option. Search

Prefer paying in person? Use the CTC kiosk inside the facility lobby. It's available during normal lobby hours, so confirm the lobby is open before making a special trip. The kiosk works well if you'd rather skip the website and app, or if you're already at the facility and want to handle it while you're there.

Troubleshoot

• ✓ Save your payment confirmation (screenshot or receipt) so you have details if you need support.
• ✓ Check your balance after you add funds; the City Tele-Coin app and online tools let you view balances.
• ✓ If a payment doesn’t go through, try a different method (website, mobile app, or the lobby kiosk) instead of repeating the same failed transaction.

Need help setting up an account? Call the free Inmate Hotline at (318) 746-1114. Have the inmate's name and phone number ready - staff can walk you through the setup. City Tele-Coin Company, Inc. is located at 4501 Marlena Street, Bossier City, LA 71111, and (318) 746-1114 is their main contact number.