How to send messages, photos, and packages
Video visitation at Harnett County C.I. runs through the GettingOut Visits platform. Connect using the GettingOut Visits mobile app or web portal—but you must be on the incarcerated person's approved visitors list for the visit to go through. Need to connect right away? The app's Visit Now feature lets you start an immediate video visit and charges only for the actual call length. Third-party vendors typically manage communication services like video, phone, and messaging, so you'll handle setup through the vendor's app or portal rather than the facility directly. Plan to create an account, and for paid features, add funds through the vendor portal. Messages are delivered through the vendor's secure system.
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Use the GettingOut Visits app or the GettingOut web portal to start or schedule a video visit. You’ll also need to be on the incarcerated person’s approved visitors list before it will connect.
Yes. The GettingOut Visits app includes a Visit Now option for immediate video visits, and it bills only for the actual duration of the visit.
Visit Now bills only for the time you actually spend on the video visit. For other paid phone, tablet, or messaging features, you’ll typically add funds through the vendor’s portal before you can use them.
Harnett County C.I. listed a Spring Package ordering window that opened January 7 and closed February 6.
The facility notice only lists seasonal package dates without detailing mail handling. In North Carolina, non-legal letters are typically screened and scanned by an offsite vendor, then delivered as digital copies. Originals are held briefly and often destroyed if not requested.
The facility notice doesn’t provide an addressing format. As a general rule in North Carolina, use the incarcerated person’s full name and ID number and the facility’s full name (with the state spelled out), then send through USPS or the mail-vendor’s web/app if available.
Before you can visit someone at Harnett County C.I., you need to be on their approved visitor list. Your application must be completed and approved by facility staff, and all visits are by appointment only.
Your first visit goes smoothly when you treat it like an appointment: get approved, schedule directly with the prison, and arrive ready for screening. Here's exactly how to set up an in-person visit at Harnett County C.I.
Your first visit to Harnett County C.I. will go smoother if you handle two things early: schedule your appointment and confirm it before you drive out. That way you can focus on the visit itself—not logistics at the front gate.
