How to Send Money to Facility

Harnett County Detention Center uses PayTel for phone calls and messaging payments. You'll need to set up an account through PayTel's website before you can add funds for those services.

Phone calls and messaging are the fastest ways to communicate with an inmate. If quick contact is your priority, get the phone or messaging set up first. You can handle mail after you know communication is working.

Steps

• ✓ Set up your PayTel account through PayTel’s website if you are paying for phone calls or messaging.
• ✓ Address any non-legal mail exactly like this: Harnett County Detention Center, Inmate Name, Inmate ID #, Facility ID # 5090, PO Box 18247, Greensboro, NC 27419.

1. Decide what you’re paying for - PayTel is used for phone calls and messaging payments at Harnett County Detention Center.
2. Create your PayTel account - Use PayTel’s website to get set up before you try to pay for calls or messaging.
3. Use phone or messaging when speed matters - The facility states these are the fastest ways to communicate with an inmate.

The facility's notice focuses on communication and mail handling, so you'll want to verify a few details before sending money or mailing anything. Confirm that PayTel is still the system used for phone and messaging payments. Ask about accepted payment options, fees, and limits. For mail, find out what the scanning process means for what you send. Content and formatting rules are posted on the inmate tablets, so ask about those if you can't access that information directly. If you're trying to reach someone quickly, double-check that phone or messaging is the fastest option right now. Day-to-day access can depend on the inmate's status and facility operations.