How to Contact an Inmate at Harold R Bank Justice Center, GA (GA)
Staying in touch with someone at Harold R Bank Justice Center (Cherokee County Adult Detention Center) comes down to three options: on-site video visitation, remote video visits, or mail. Each has its own rules for timing and cost.
Harold R Bank Justice Center offers video visitation two ways. On-site visits happen at the facility's Visitation Center and cost nothing. Can't make the trip? Remote video visits let you connect from home using the internet.
Scheduling rules differ by visit type. On-site visits require booking one day ahead, last 30 minutes, and allow up to two visitors per terminal. Remote visits are more flexible: schedule them same-day (up to one hour before) or up to three weeks out. They run 15 minutes each, and inmates can have three remote visits per day. Remote visits cost $6.00 for standard visitors or $7.00 for approved confidential visitors.
Mail update: As of December 18, 2023, personal inmate mail goes to a central JAILATM.com processing facility for scanning, not directly to the jail. Legal or privileged mail is the exception. Send it directly to the facility and mark the envelope "Legal Mail."
Good news: the central mail scanning service is free for both you and the inmate. No extra fees for regular personal mail. For remote video visits, use a strong, stable residential Wi‑Fi connection so your visit doesn't cut out.
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- ✓ Plan to use the jail’s on-site video Visitation Center (on-site video visits are offered at no cost).
- ✓ Schedule your on-site visit one day in advance.
- ✓ Plan for a 30-minute visit.
- ✓ Keep your group small, no more than two visitors are permitted at each terminal.
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- ✓ Decide on remote (off-site) video visitation if you cannot make it to the Visitation Center.
- ✓ Schedule within the allowed window: same day up to one hour before the start time, or as far as three weeks in advance.
- ✓ Expect each remote visit to be 15 minutes long.
- ✓ Plan around the daily limit: each inmate is allowed three remote visits per day.
- ✓ Be ready for the per-visit fee: $6.00 for standard visitors, $7.00 for approved confidential visitors.
- ✓ Use a strong, stable residential Wi‑Fi connection for the best results.
Remote video visits cost $6.00 per visit for standard visitors and $7.00 for approved confidential visitors. Personal mail sent through the JAILATM.com scanning process is free.
Personal (non-legal) mail goes through a centralized scanning process. Since December 18, 2023, send all personal inmate mail to the JAILATM.com processing facility at 925B Peachtree St. NE, Box 2062, Atlanta, GA 30309. Staff open and scan your mail, then email it to the inmate. The original is discarded within 60 days.
Legal or privileged mail: Send it directly to the facility and mark the envelope “Legal Mail.” Address it to: Cherokee Sheriff’s Office - LEGAL MAIL, Inmate Name / Inmate ID Number, 498 Chattin Drive, Canton, GA 30115.
The JAILATM.com mail scanning service is free. No processing charges for you or the inmate. Just address your mail correctly and expect the scan-and-deliver process.
- Confirm the on-site visit timing rules - On-site visits must be scheduled one day in advance, are limited to 30 minutes, and allow no more than two visitors per terminal.
- Confirm remote scheduling and limits - Remote visits can be scheduled the same day up to one hour before start time and up to three weeks in advance, are 15 minutes each, and each inmate is allowed three remote visits per day.
- Confirm remote fees and how to pay - Remote visits have per-visit fees ($6.00 standard, $7.00 confidential). Ask what payment methods are currently accepted.
- Confirm the personal mail process is still the same - Personal mail goes to the central JAILATM.com processing facility for opening, scanning, and emailing to the inmate, and originals are discarded within 60 days.
- Confirm the legal mail addressing and marking requirements - Legal or privileged mail must be sent directly to the facility address and clearly marked “Legal Mail.”
Tip: Before your first remote visit, check for any current technical requirements. The jail recommends a strong, stable residential Wi‑Fi network for the best connection.
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- ✓ Choose on-site (free at the Visitation Center) or remote (off-site) video visitation.
- ✓ If you go on-site, schedule one day in advance, plan for 30 minutes, and keep it to two visitors per terminal.
- ✓ If you go remote, schedule same day (up to one hour before) or up to three weeks ahead, plan for 15 minutes, and remember the three-visits-per-day limit.
- ✓ Send personal mail to the central JAILATM.com processing address in Atlanta (effective December 18, 2023).
- ✓ Send legal or privileged mail directly to the facility address in Canton and mark it “Legal Mail.”
- ✓ Verify the current visitation rules, fees, and mail procedures with the facility before you finalize plans.
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