How to send messages, photos, and packages
Harold R Bank Justice Center handles video visitation through iWebVisit. Create a visitor account and schedule your session at iWebVisit.com before connecting. Remote visits work on a computer with webcam, microphone, and speakers, or on an Apple/Android device. A strong, stable residential internet connection helps avoid call issues. The detention center offers both on-site and off-site (remote) video visitation, though exact availability depends on the inmate's housing assignment and custodial status—iWebVisit shows general available times. Some services require account setup and funding before your first visit, so get that squared away early. Visits and communications may be monitored. If a scheduled visit gets changed, replacement codes are emailed to the primary visitor.
Search for a loved one and send messages and photos in minutes.
Cherokee County has changed how it handles personal inmate mail. Send letters the old way, and they may never reach your loved one. Here's the new address, what's allowed, and what needs to go somewhere else.
Create an iWebVisit account and schedule your video visit at iWebVisit.com using the vendor’s scheduling tools. Set up and verify your visitor account before booking to avoid delays.
Use a computer with a webcam/microphone/speakers or an Apple/Android smartphone or tablet. Plan on a strong, stable residential internet or Wi‑Fi connection to avoid connection problems.
Yes. The detention center provides both on-site and off-site (remote) video visitation, and iWebVisit lists general available times based on the inmate’s housing and status.
Send personal letters to: JAILATM.com - Cherokee Sheriff’s Office Inmate Name / Inmate Number, 925B Peachtree St. NE, Box 2062, Atlanta, GA 30309. Put the inmate’s full name and inmate number on every piece of mail.
Your personal letters are opened and scanned by the JAILATM.com processing service, then emailed to the inmate. The original paper mail may be discarded within 60 days after scanning.
No—JAILATM.com’s processing center will not accept legal/privileged mail, cash, money orders, personal checks, magazines, books, or publications. Legal or privileged mail must be mailed directly to the facility, clearly marked “Legal Mail,” and staff will open it in front of the inmate.
Need to speak with a client privately by video? Get approved as a confidential visitor before scheduling anything. Here's how the process works at Cherokee County Jail.
Remote video visits at Cherokee County Adult Detention Center are straightforward once you know the setup. Use this checklist to avoid common last-minute problems.
Cherokee County Adult Detention Center offers two video visit options: free on-site visits at the Visitation Center, or paid remote visits from home. Which one works best depends on your distance from the jail, how often you want to connect, and how much flexibility you need.
