How to send messages, photos, and packages
Harris County Jail offers remote video visits in 20-minute sessions. Off-site hours run Monday–Friday from 4–9 p.m. and weekends from 8 a.m.–9 p.m., at $5.99 per session. You'll need to apply for a video visit account and follow the facility's Video Visit instructions; Securus can help with setup and scheduling questions. Phone calls work differently. Inmates can't receive incoming calls, but they can place collect calls to permitted numbers through the vendor system. If you can't accept collect calls, set up an Advance Pay account with Securus so the inmate can reach you. Be aware that calls may be recorded or monitored, and attempted transfers or conference calls will disconnect the line.
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Mailing letters or photos to someone in Harris County Jail? The process changed on June 16, 2025. Here's what's different, how to address mail so it actually arrives, and what to do for legal mail.
Harris County changed how inmate personal mail works starting June 16, 2025. To get your letter or photos to someone at the Baker Street buildings, you'll need to follow the new digital-mail rules—otherwise your mail could be delayed or sent back.
Off-site video visits are 20 minutes long and cost $5.99 per session. Off-site video-visitation hours are Monday–Friday 4–9 p.m. and weekends 8 a.m.–9 p.m.
Yes, but you can’t receive inbound calls directly—Harris County Jail inmates can only place collect calls to permitted numbers. Calls may be recorded or monitored, and some numbers may be restricted.
Set up an Advance Pay account with Securus so the inmate can place calls to your number. The facility’s video-visit instructions and Securus support can also help with account setup and vendor-specific steps.
As of June 16, 2025, Harris County Jail no longer accepts personal mail unless it is addressed according to HCSO directions. Use the new routing instructions or your mail may be returned.
Include your full name and complete return address. Add the inmate’s full booked name, SPN, and housing facility/cell block—mail missing any of these details will be returned to sender.
Yes, but only within limits: photos must be non-offensive and cannot depict sexual content, gang references, or drugs. They must be 5" x 7" or smaller, and you can send up to 10 photos per package.
Harris County says attorneys can visit inmates 24 hours a day, seven days a week. Simple enough—except the same website also posts conflicting instructions about how far in advance you need to schedule. If you're planning an attorney visit at the Baker facility, treat the advance-scheduling requirements as unsettled and verify the current rule before you go.
Visiting 1200 Baker for the first time? Bring the right photo ID—original, valid, and unaltered—or you'll be turned away at the door.
Scheduling your first visit at Harris County Jail (Baker Street) comes down to using the county's online portal and picking a time that matches the inmate's housing assignment. Here's how to get it done without wasting a trip.
