Hartford Corrections Center, CT

Before visiting Hartford Correctional Center, you need to be on the incarcerated person's approved visiting list or complete the facility's visiting application. In-person visits allow up to two visitors per session (children count toward that limit) and are currently capped at 30 minutes to allow disinfecting between visits. The total number of people an inmate can have on their approved list depends on security level: Level 5 allows 5 visitors, Levels 3 and 4 allow 7, and Level 2 allows 10 (including children). For video visits, you'll need Microsoft Teams on a smartphone, tablet, or laptop with working audio and video, plus a valid email address. Your visit isn't officially scheduled until the facility confirms it, and you should join at least 15 minutes early for screening. Staff record all video visits, and you're not allowed to record on your end. All visitors must show valid photo ID and follow conduct and dress rules. No visits are held on state-observed holidays.

At Hartford Corrections Center, communication is mostly initiated by the person in custody. You can't call the facility and get connected to an inmate. Instead, inmates place outgoing collect calls or calls billed through Securus, and they can only dial numbers on an approved calling list of up to ten phone numbers. JPay provides access to select services for this facility through a smartphone app. Video visits, e-messaging, and other remote contact options run through the department's approved systems. Rules, scheduling, and required apps can vary by facility. For video or e-messaging, you'll generally need a device with a working camera and audio, and you'll need to be added to the inmate's approved list through the provider's setup process.

Adding funds for someone at Hartford Corrections Center? Plan ahead. Mailed money orders post slowly, so allow at least ten working days for a payment to show up in the inmate's account. Your main options are mailing a money order with the department remitter form or using an approved electronic deposit service. Processing times vary by method and provider. When mailing a payment, double-check that the inmate information is accurate and include the remitter form. Missing or incorrect details can lead to rejections or funds being applied to the wrong account. You can't send or drop off clothing packages. Additional personal items must be purchased through commissary. Approved CDs are also available through commissary. In some cases, an offender may be required to reimburse taxpayers for incarceration costs, and collections contacts are documented for that purpose.