Video Visits at Hartford Correctional Center: Complete Setup Guide
Video visits at Hartford Correctional Center use Microsoft Teams and cost nothing. A few quick details will help you avoid delays or a cut-short call.
You'll need a smartphone, tablet, or laptop that runs Microsoft Teams with working video and audio. Test your camera, microphone, and speakers (or headphones) before your scheduled time - technical issues can eat into your visit.
A valid email address is required to schedule. Your visit isn't locked in until you get a confirmation from the facility, so don't assume your requested time is set until that email arrives.
Video visits are free of charge.
- Join at least 15 minutes early - Staff need time to screen and verify you before the visit starts.
- Treat the start time as strict - If you join late, the visit may be shortened or canceled due to scheduling limits.
Facility staff record all video visits. You cannot record, screen-capture, livestream, or take video on your phone, computer, or any other device - visitor recording is strictly prohibited.
Reminder: During a video visit, you’re still expected to follow the facility’s conduct rules and dress code policies.
Visitor Limits
- ✓ A maximum of three authorized adult visitors may participate in a video visit.
- ✓ Youth who live in the household do not count toward the number of visitors.
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