Video Visits at Hartford Correctional Center: Complete Setup Guide
Setting up a video visit at Hartford Correctional Center is straightforward once you know the requirements. Visits run through Microsoft Teams, so you'll need the right device, a working email, and enough time to join early for screening.
Video visits at Hartford Correctional Center are free. There's no fee to schedule or join.
Tech Requirements
- ✓ A smartphone, tablet, or laptop
- ✓ Working video and audio on your device (camera, microphone, speakers)
- ✓ Microsoft Teams access on that device (app or web access)
You'll also need a valid email address to schedule a video visit. Use one you check regularly, since scheduling confirmations and updates go to that address.
When you request a video visit, you'll provide your email address as part of scheduling. Don't assume you're booked just because you submitted a request. Your visit isn't confirmed until you get an official confirmation from the facility.
- Join at least 15 minutes early: Enter the video visit 15 minutes before the scheduled start time so staff can screen and verify you.
- Stay ready for screening: Once you enter early, remain available and on-camera with your audio working so the verification process can be completed before the visit begins.
Late policy: Because scheduling is strict, arriving late can mean your visit is shortened or canceled.
All video visits are recorded by facility staff. You're not allowed to record the visit yourself on any personal device. That includes screen-recording on your phone, tablet, or computer.
Treat a video visit the same way you'd treat an in-person visit. Hartford Correctional Center expects you to follow the facility's standard rules for conduct and dress code, even on camera.
Find an Inmate at Hartford Corrections Center, CT
Search for a loved one and send messages and photos in minutes.
