Video Visits at Harvey County Detention Center: Free Lobby Sessions vs Paid Prodigy Visits

Two video-visit options are available at Harvey County Detention Center. For remote visits from home or anywhere else, you'll use Prodigy and schedule through their website. If you can come to the building in person, the detention center offers free video conferencing right in the lobby.

Prodigy makes sense when you can't get to the detention center and need a remote visit. The lobby option works better if you can show up in person and want to skip the fee. One thing to know about lobby visits: you still need to schedule in advance, and slots fill up first-come, first-served.

For Prodigy video visitation at Harvey County Detention Center, you'll need to create a Prodigy account and schedule your visit through their website. The facility directs visitors to Prodigy for both account setup and scheduling, so start there before trying to pick a time.

Don't want to pay for a remote session? Harvey County Detention Center provides free video conferencing on-site in the lobby. It's a solid choice if you can get to the facility and want the no-cost option.

• ✓ Schedule the lobby video visit ahead of time.
• ✓ Plan your day with the first-come, first-served availability in mind.
• ✓ Arrive early so you are not squeezed out by limited openings.

Even when you do everything right, the detention center can still refuse visitation. Harvey County Detention Center specifically mentions examples like a potential conflict between the inmate and visitor, or the inmate being on discipline. If you're traveling or rearranging work and childcare, check on eligibility first.

Practical Tips

• ✓ If you are using Prodigy, set up your Prodigy account and schedule the visit on Prodigy’s website.
• ✓ Budget for Prodigy visits, because video visitation through Prodigy is offered for a fee.
• ✓ If you are using the free option, plan to do your video visit on-site in the detention center lobby.
• ✓ For lobby visits, schedule ahead of time and treat availability as first-come, first-served.

1. Pick your visit type - Decide whether you need a remote Prodigy visit (paid) or an on-site lobby video visit (free).
2. If you’re going remote, use Prodigy to set it up - Create your Prodigy account, then schedule your video visit through Prodigy’s website.
3. If you’re going to the lobby, lock it in early - Schedule ahead of time and show up early, since lobby availability is first-come, first-served.

Call the facility before you go if you're worried a visit could be refused. This is especially helpful if there might be a conflict between you and the inmate, or if they could be on discipline and restricted from visitation. If you've been turned away before, calling first can save you another wasted trip.

Harvey County Detention Center can be reached at (316) 284-6800 (fax: (316) 284-6811). The physical address is 800 N Main St, Newton, KS 67114. The mailing address is PO Box 687, Newton, KS 67114.