Hawaii Community Corrections, HI

Oahu Community Correctional Center (OCCC) offers visits seven days a week (excluding state holidays) from 7:30 AM to 12:30 PM. Schedule your 30-minute, non-contact visit by phone during weekday morning hours, and plan to check in at least 15 minutes early. Each inmate gets one visit per week, with a maximum of two visitors (including children). Visit areas are sanitized between sessions. Halawa Correctional Facility (HCF) runs weekend-only visitation in first-half, lunch, and second-half blocks. Miss the posted check-in cutoffs and you'll be turned away. HCF visits last 30 minutes, require you to be on the inmate's approved list, and some units like HMSF have room occupancy limits. Call ahead to confirm whether visits are being held that day.

Phone calls from Hawaii Community Corrections go through Global Tel Link (GTL), the systemwide provider since February 1, 2018. You have three ways to pay for calls: collect, prepaid, or debit. GTL's AdvancePay is a prepaid collect calling option—set up an account so calls come through without standard billing restrictions. Friends and family can create an AdvancePay account by calling GTL at 1-877-650-4249. The system also provides a one-time, one-minute complimentary call explaining how to create a prepaid account and receive future calls. GTL calls can reach landlines or mobile phones. Fund AdvancePay online or by card through the vendor—check GTL for current funding methods and fees.

To send money to someone at Hawaii Community Corrections, use ConnectNetwork for electronic trust fund deposits. Set up a ConnectNetwork account online or by phone, link it to the inmate, then submit your payment. Deposits typically reach the facility within 1–2 business days, though weekends, holidays, or verification can slow things down. Only approved visitors can make electronic deposits, and there's a $300 per-inmate monthly cap. Expect processing fees, and know that available funds may be reduced to cover court-ordered restitution or fines. Follow the payment processor's instructions carefully to avoid delays.

Start with the Hawaii Department of Corrections and Rehabilitation contact entry for the facility. It lists the director's name, street address, and main phone and fax numbers. For victim- or restitution-related questions, there's a statewide Restitution and Victim Services (RAVS) phone number. Statewide policy or administrative questions? Use the DOC central office contact on the department page. For time-sensitive needs like scheduling a visit or getting intake and classification answers, call the facility's visitation or intake lines directly rather than relying on general DOC contacts.