General guidance for Mail and Photos
Mail and Photos at Hawaii Community Corrections, HI: start with our general mail and photos guide, then confirm details with the facility at (808) 933-0428.
Find inmate search, visitation, mail, phone, and commissary information for Hawaii Community Corrections in Hilo, HI. Use this guide to confirm facility details and next steps.
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Scheduling a visit at Oahu Community Correctional Center (OCCC) starts with a phone call. Call (808) 832-1633 between 0900 and 1200, Monday through Friday, to book your slot. Visits run daily from 7:30 AM to 12:30 PM (except State holidays), and each session lasts 30 minutes. Arrive and check in at least 15 minutes before your scheduled time. All visits are non-contact, and you can bring a maximum of two visitors total—including children.
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Sending money to someone in custody in Hawaii? Here's what matters: who can deposit, the $300 monthly limit, and how long ConnectNetwork transfers actually take.
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Want to receive phone calls from someone incarcerated in Hawaii? You'll need to understand GTL and your payment options—particularly AdvancePay, which helps you sidestep common billing issues.
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Oahu Community Correctional Center (OCCC) offers visits seven days a week (excluding state holidays) from 7:30 AM to 12:30 PM. Schedule your 30-minute, non-contact visit by phone during weekday morning hours, and plan to check in at least 15 minutes early. Each inmate gets one visit per week, with a maximum of two visitors (including children). Visit areas are sanitized between sessions. Halawa Correctional Facility (HCF) runs weekend-only visitation in first-half, lunch, and second-half blocks. Miss the posted check-in cutoffs and you'll be turned away. HCF visits last 30 minutes, require you to be on the inmate's approved list, and some units like HMSF have room occupancy limits. Call ahead to confirm whether visits are being held that day.
Read full guidePhone calls from Hawaii Community Corrections go through Global Tel Link (GTL), the systemwide provider since February 1, 2018. You have three ways to pay for calls: collect, prepaid, or debit. GTL's AdvancePay is a prepaid collect calling option—set up an account so calls come through without standard billing restrictions. Friends and family can create an AdvancePay account by calling GTL at 1-877-650-4249. The system also provides a one-time, one-minute complimentary call explaining how to create a prepaid account and receive future calls. GTL calls can reach landlines or mobile phones. Fund AdvancePay online or by card through the vendor—check GTL for current funding methods and fees.
Read full guideTo send money to someone at Hawaii Community Corrections, use ConnectNetwork for electronic trust fund deposits. Set up a ConnectNetwork account online or by phone, link it to the inmate, then submit your payment. Deposits typically reach the facility within 1–2 business days, though weekends, holidays, or verification can slow things down. Only approved visitors can make electronic deposits, and there's a $300 per-inmate monthly cap. Expect processing fees, and know that available funds may be reduced to cover court-ordered restitution or fines. Follow the payment processor's instructions carefully to avoid delays.
Read full guideHawaii Community Corrections schedules visits in two daily sessions: 07:00–10:00 and 11:00–14:00. The Department also offers family-reunification services to help people inside maintain relationships and prepare for reentry. Eligible male inmates can access Laumaka Work Furlough (OCCC), which connects participants with job-search opportunities, financial stability support, pro-social relationship building, and housing assistance before release. Facilities commonly provide education, substance-abuse treatment, and other reentry supports. Since visiting sessions, program availability, and eligibility rules can change, confirm current hours and enrollment steps with the facility before making plans.
Read full guideMail and Photos at Hawaii Community Corrections, HI: start with our general mail and photos guide, then confirm details with the facility at (808) 933-0428.
OCCC offers visits seven days a week (excluding state holidays) from 7:30 AM to 12:30 PM. You must schedule your visit by phone during weekday morning scheduling hours.
VisitationCall OCCC during the designated weekday morning scheduling hours to reserve a time slot. Arrive and check in at least 15 minutes before your scheduled visit time.
VisitationHalawa (HCF) visitation is held on weekends only in first-half, lunch, and second-half blocks. If you check in after 9:00 a.m. for first-half or after 1:00 p.m. for second-half, you’ll be denied entry.
VisitationGlobal Tel Link (GTL) provides all inmate phone calls for Hawaii Community Corrections (systemwide as of February 1, 2018).
CommunicationPayment options include collect calls, prepaid (AdvancePay), and debit.
CommunicationSet up an AdvancePay account by calling GTL at 1-877-650-4249. You may also receive a one-time, one-minute complimentary call with instructions for creating a prepaid account and getting future calls.
CommunicationSearch for your loved one to start communicating today
Visitation at OCCC runs seven days a week, from 7:30 AM to 12:30 PM. The facility is closed on state holidays.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify