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How to Contact an Inmate at Facility

If your loved one is at Haynesville Correctional Center (VADOC), your main options are video visitation and sending money through JPay. Here's how to get started, plus what you should confirm before counting on any schedule or setup.

• 2 min read Verified from official sources
How to Contact an Inmate at Facility

VADOC offers At-home Video Visitation, which lets you connect from home using a computer, tablet, or Android smartphone. For most people, this is the easiest way to see and talk with someone without making the trip to the facility.

Don't have the right tech at home? VADOC also runs Video Visitation Centers around the state through a partnership with Assisting Families of Inmates (AFOI). This option works well if you lack the necessary device or don't qualify for at-home visits.

Note: This guide doesn't cover schedules, eligibility rules, registration steps, device requirements, or whether appointments are needed. Confirm those details directly with the facility or through VADOC resources before planning your visit.

How to Contact an Inmate at Facility

Steps to Follow

  • ✓ Decide whether you are trying to use VADOC At-home Video Visitation, and make sure you have a computer, tablet, or Android smartphone available.
  • ✓ If you do not have the right technology at home, or you do not qualify for At-home Video Visitation, plan to use a VADOC Video Visitation Center operated with AFOI.
  • ✓ Confirm any registration and scheduling requirements with the facility before you attempt to connect.
  • ✓ To send money by phone, call JPay at 1 (800) 574-5729 (available any time).
  • ✓ For the fastest option, send money online through JPay using a credit or debit card.
  • ✓ Double-check the inmate’s account details and any limits or fees before you submit payment.

Before making plans around video visitation, find out which option works for this facility. Ask about At-home Video Visitation eligibility, approved devices, any required software, and how to register. Also confirm whether Haynesville Correctional Center supports at-home visits for the person you want to see, or whether you'll need to use a Visitation Center through AFOI.

For money deposits, get the details before sending anything. Make sure the JPay phone option (1 (800) 574-5729) works for the inmate's account at this facility. Ask about limits, processing times, and fees. If you're sending money online by credit or debit card through JPay (the fastest method listed by VADOC), double-check that you have the correct inmate information so funds go to the right account.

Quick check before you act: Confirm the facility's accepted visitation methods, any hours or scheduling rules, the inmate's identifiers for accounts and visits, and payment provider details. Don't assume availability or speed until you've verified.

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