Managing the 15-Number Call List for Someone at Haynesville Correctional Center
Phone calls at Haynesville Correctional Center run through an approved call list—and that list has a hard cap of 15 numbers. Here's how the limit works, who can be included, and what to know about attorney numbers and privacy.
At Haynesville Correctional Center (VADOC), your loved one can have up to 15 telephone numbers on their approved call list. That's the total - attorney numbers and investigator hotline numbers count toward the same cap as family and friends. Plan the list carefully.
Something else to know: calls are recorded and monitored. The main exception is properly verified attorney calls, which are handled differently (more on that below).
The list can include the numbers that matter most - family, friends, and legal contacts. Both landlines and cell phones work, as long as they're on the approved list.
Note: You can refuse a collect or debit call from an inmate. If you’re not able to accept a call at that moment, you’re allowed to deny it.
Your loved one manages the call list themselves - adding numbers, removing numbers, keeping it current. If you need your number added (or need someone else's removed to make room), coordinate directly so they can update it on their end.
Remember: attorney numbers and investigator hotline numbers take up the same slots as everyone else. If the list is full, adding a legal number might mean removing a personal contact - or the other way around. Talk through priorities before making changes.
Attorney calls start with the same constraint as any other call: the attorney's number has to fit within the 15-number limit. Adding or keeping an attorney on the list uses one of those slots.
Most calls are recorded and monitored, but verified attorney calls are the exception. If your loved one needs unmonitored attorney calls, they can request a recording block - an electronic block that prevents monitoring and recording for a verified attorney number. Two things to know: it must be requested in advance, and it only applies to verified attorney numbers (not other contacts).
- Plan ahead for attorney calls - a recording block has to be requested in advance; it doesn’t happen automatically.
- Make sure the attorney number is verified - the recording block is for calls to a verified attorney telephone number.
- Keep the scope clear - the block applies to that verified attorney number, not to other numbers on the call list.
Note: Calls are capped at 20 minutes. Plan conversations - especially legal ones - with that limit in mind.
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