Penmate Inmate Support Guides
Sending Money

How to Send Money to Facility

Sending money is straightforward once you have the right ID number and choose a method that works for you.

• 3 min read Verified from official sources
How to Send Money to Facility

Before sending anything, get the inmate's 7-digit Inmate ID number. You'll need it for every payment option. One thing to know: if the inmate owes fines, costs, or restitution, a percentage of your deposit may go toward those debts.

Note: Do not mail money (including cash, checks, or other items of monetary value) to VADOC facilities or headquarters. Those mailings will be rejected.

You have several ways to add funds. The fastest is an online payment through JPay using a credit or debit card. Prefer your phone? You can pay by calling JPay or use the JPay mobile app (Android or Apple iOS). For cash deposits, visit a MoneyGram agent location. Money orders go through a JPay lockbox and must include a deposit slip.

Money orders sent to the JPay lockbox aren't instant. Once JPay receives your money order, funds will be available to the inmate within three business days.

  1. Get the 7-digit Inmate ID: You will need the inmate’s 7-digit Inmate ID number to send funds.
  2. Choose your payment method: For speed, use JPay online with a credit or debit card. You can also pay through the JPay mobile app (Android or Apple iOS), or make a payment by phone.
  3. Use MoneyGram if you are paying with cash: Make a cash deposit at a MoneyGram agent location.
  4. Mail money orders only to the JPay lockbox: Send all money orders with a deposit slip to JPay, P.O. Box 278170, Miramar, FL 33027.
  5. Plan for lockbox processing time: After JPay receives the money order, funds are available to the inmate within three business days.
  6. Remember funds can be applied to debts: If the inmate owes fines, costs, or restitution, a percentage of what you deposit may go toward those debts.
  7. Do not mail money to the facility or headquarters: Cash, checks, and other monetary items mailed to VADOC facilities or headquarters will be rejected.

Phone option: Call JPay at 1-800-574-5729 to make payments over the phone at any time.

  • ✓ MoneyGram agent locations (cash deposits)
  • ✓ Walmart (MoneyGram agent example)
  • ✓ CVS Pharmacy (MoneyGram agent example)
How to Send Money to Facility

What to Verify

  • ✓ The inmate’s correct 7-digit Inmate ID number
  • ✓ Whether the inmate has fines, costs, or restitution that could be deducted from deposits
  • ✓ Which method you are using (JPay online, JPay phone, JPay mobile app, MoneyGram cash deposit, or a money order to the JPay lockbox)
  • ✓ If sending a money order, that you included a deposit slip and addressed it to JPay, P.O. Box 278170, Miramar, FL 33027
  • ✓ Lockbox timing expectations (funds available within three business days after JPay receives the money order)
  • ✓ The correct phone number if paying by phone (1-800-574-5729)
  • ✓ Your nearest MoneyGram agent location (and whether it is open when you plan to go)
  • ✓ That you are not mailing cash, checks, or other monetary items to a VADOC facility or headquarters (those will be rejected)

For current instructions, check JPay's online options, the JPay mobile app, or call JPay customer service. Depositing cash? Confirm your closest MoneyGram agent location before heading out. For mailed payments, send money orders only to the JPay lockbox address listed above, not to the facility.

Find an Inmate at ​Haynesville Corr. Center, VA

Search for a loved one and send messages and photos in minutes.

Exact spelling helps find results faster

Free to search · Used by families nationwide
Woman using phone to connect with loved one

More from ​Haynesville Corr. Center, VA

5 Ways to Send Money to Someone in a VADOC Facility (and Which Is Fastest)

Need to put money on someone's account in a Virginia Department of Corrections (VADOC) facility? You have five options through JPay. Here's how each one works, plus which method gets funds there fastest.

Bringing Kids to Visit: How Minor Visitor Rules Work in VADOC Facilities

Taking children to visit someone in a VADOC facility is usually straightforward once you handle the paperwork and adult accompaniment rules ahead of time. Here's how minor visitor approval works, what you'll need to bring, and a few practical details that can save you a wasted trip.

How Inmate Phone Accounts Transfer When Someone Moves from Haynesville to Another VADOC Facility

Transfers can disrupt phone contact for a bit, even when everything's set up correctly. Here's what to expect with phone accounts and approved numbers when someone moves from Haynesville to another VADOC facility.