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Hays County Jail Commissary: when orders are processed and what to do if your loved one is released early

Timing commissary orders at Hays County Jail can be tricky—especially if you're worried your loved one might be released before delivery. Here's what you need to know about deadlines and what happens if they get out early.

• 2 min read • hayscountytx.gov
Hays County Jail Commissary: when orders are processed and what to do if your loved one is released early

Hays County Jail processes commissary order forms Tuesday morning. Miss that window, and your order won't go through until the following week.

Mailing a money order? It must arrive by 8 a.m. Monday to count toward that week's commissary. Include the inmate's full name and their sheriff's personal identification number (SPIN) on the money order. Missing or incorrect info can delay the deposit - and that means no commissary access until it's sorted out.

No refunds: Hays County Jail states there are no refunds on items purchased through commissary, so treat commissary orders as final once they’re placed.

If your loved one places a commissary order and gets released (or transferred) before delivery, the order doesn't follow them. They have seven (7) days from their departure to claim it. Alternatively, they can fill out a release card authorizing another adult to pick up the property. If early release is a possibility, talk through the release-card option ahead of time so you're not scrambling later.

Hays County Jail Commissary: when orders are processed and what to do if your loved one is released early

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  • ✓ Time mailed money orders to arrive by 8 a.m. Monday so funds are eligible for that week’s commissary.
  • ✓ Keep Tuesday in mind: commissary order forms are processed first thing Tuesday morning.
  • ✓ Don’t count on getting money back for commissary items - Hays County Jail states there are no refunds.
  • ✓ If your loved one is released or transferred before delivery, act quickly: the order must be claimed within seven (7) days.
  • ✓ If the inmate can’t claim it personally, ask them to complete a release card that authorizes another adult to pick up the property.

One small detail can make a big difference with mailed funds: put the inmate’s full name and their SPIN on the money order. That’s what the jail uses to process the deposit correctly and credit it to the right account.

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