Video visit rules at Hays County Jail: dress code, minors, visit limits, and monitoring
Video visits are the easiest way to stay connected with someone at Hays County Jail, but the facility enforces specific rules. Here's what you need to know to avoid a denied, cut-short, or canceled visit.
Hays County Jail prohibits nudity, provocative clothing, and tight-fitting clothing during video visits. Break this rule and the consequences are serious - you can be barred from both remote video visits and in-person visitation.
To set up video visitation, the person registering the account must be at least 17 years old. If you’re helping a teen stay in touch, plan for an adult to handle registration.
You'll need a valid, government-issued photo ID during registration. Approvals typically take 24 to 48 hours, so don't wait until the last minute if you're trying to schedule a visit for a specific day.
Visitors under 17 must have a parent or guardian present during the remote video visit - even when connecting from home.
Each remote video visit lasts 25 minutes. Plan your conversation around that window so you're not rushing through important updates at the end.
Inmates can have two remote video visits per day. If you can't find an available slot, the day's visits may already be used up.
On-site visits are capped at two per week. If your family is mixing in-person and video options, keep that weekly limit in mind when spacing out visits.
Remote video visits are available every day, Sunday through Saturday, from 7:30 a.m. to 9 p.m. You'll need to book in advance through the Securus Video Visitation website, so set up your account and schedule a time before you're ready to connect.
All visits are recorded and monitored by jail staff. Assume everything said and done on camera is being captured. Keep the conversation appropriate and focused on support.
Hays County Jail can deny, cancel, or cut short any video visit based on visitor or inmate misconduct. They can also ban you from future visits - both remote and on-site. Rules like the dress code aren't minor. Violating them can get you barred entirely.
If you're told you're barred or your visits keep getting canceled, contact the facility directly. Ask what restriction is on your account and whether you can resolve it. Keep notes on the date, time, and account name you used - it'll help you explain the problem clearly.
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