How to visit, scheduling, dress code, and visitor requirements
Hays County Jail uses Securus for off-site video visitation, with appointments available daily from 7:30 a.m. to 9 p.m. Schedule through the Securus Video Visitation website and complete their online registration and verification steps. Each off-site video visit lasts 25 minutes. Inmates can have up to two off-site video visits per day; onsite visits are limited to two per week. You must be at least 17 to register and provide a valid government-issued photo ID during signup—approvals typically take 24–48 hours. All visits are recorded and monitored by jail staff. Dress conservatively: nudity, provocative, or tight-fitting clothing is prohibited. Visitors under 17 must have a parent or guardian present.
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Video visits at Hays County Jail run through Securus, and setup is straightforward once you know the steps. Here's how to register, get approved, and book your first off-site visit without surprises.
Video visits are the easiest way to stay connected with someone at Hays County Jail, but the facility enforces specific rules. Here's what you need to know to avoid a denied, cut-short, or canceled visit.
Schedule through the Securus Video Visitation website. Off-site video visits are available daily from 7:30 a.m. to 9 p.m. You'll need to create and verify your account with a valid government photo ID—approvals typically take 24–48 hours.
Off-site video visits are 25 minutes each. Inmates are limited to two off-site video visits per day, and onsite visits are limited to two visits per week.
Yes, but visitors under 17 must have a parent or guardian present for off-site video visits. To register independently, you must be at least 17 and provide a government-issued photo ID during initial registration.
Hays County Jail uses the Securus Digital Mail Center for personal mail. When your letter is approved, it gets scanned and the inmate views it on a tablet or kiosk. The rule is straightforward: if it can't be scanned, it won't go through. Anything that doesn't fit — including paper larger than 8.5 x 11 inches — gets returned to the sender.
Need to add funds for someone at Hays County Jail? You have four options: mail a money order, deposit online through AccessCorrections, call in a payment, or use the lobby kiosk at the Law Enforcement Center. Here's how each method works and what to watch for so your deposit posts correctly.
Timing commissary orders at Hays County Jail can be tricky—especially if you're worried your loved one might be released before delivery. Here's what you need to know about deadlines and what happens if they get out early.
