Setting Up a Securus Phone Account and Understanding Call Rates for Georgia Prisons

To pay for calls through Securus, you can set up either a pre-paid collect account or a direct-bill account online. Head to the Securus Technologies website to create your account. This is the most common starting point for getting phone calls working with someone in a Georgia prison.

Prefer not to handle setup online? You can also create a Securus pre-paid collect or direct-bill account by calling 1-800-844-6591.

Georgia prisons using Securus have a local calling rate of $0.06 per minute. That puts a full 25-minute call at $1.50, a helpful number to keep in mind when budgeting for regular calls.

Securus lists a $0.00 funding fee per deposit on pre-paid collect accounts. That applies whether you fund through IVR, the website, a live agent, or by check or money order.

Securus caps deposits to pre-paid collect accounts at $200.00 per deposit. Keep that limit in mind when adding money so your transaction goes through smoothly.

Each call maxes out at 25 minutes. Cover the most important updates early in the conversation in case time runs short.

Calls are restricted to numbers on the offender's Call Allow List. If your number isn't on that list, they won't be able to reach you, even if there's money in the account.

Practical Tips

• ✓ If you are using a pre-paid collect account, add all the phone numbers you may want to use (multiple telephone numbers can be added to an individual pre-paid collect account).
• ✓ When you fund a pre-paid collect account, keep each deposit at $200.00 or less to stay within the per-deposit maximum.

When budgeting for calls, use the per-minute rate as your baseline: $0.06 per minute means a full 25-minute call costs $1.50. And keep your expectations realistic about privacy, since calls may be monitored or recorded.

1. Choose the account type you want: pre-paid collect or direct-bill.
2. Set it up online: use the Securus Technologies website.
3. Or set it up by phone: call 1-800-844-6591.