Where to Mail Letters to Someone at Haysi Regional Jail (Updated Smart Communications Address)

All regular mail - letters, postcards, greeting cards - must go to Smart Communications, not the jail itself. Address your envelope to Smart Communications–Southwest Virginia Regional Jail, include

Two things must appear on the outside of every envelope or postcard: the inmate's full name and their ID number. Print both clearly so mail gets matched to the right person. Format it simply - name and ID on the same line works well (for example,

Sending legal correspondence or a money order? Mail it directly to the facility: Haysi Facility INMATE NAME P.O. Box 535 Haysi, VA 24256 Mark legal mail clearly on the envelope.

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• ✓ Call Smart Communications at 1-888-253-5178 for questions about communications, costs, or to report issues with service or correspondence
• ✓ Use SmartInmate.com to set up or fund a Smart Communications prepaid account
• ✓ If you’re reporting a mail problem, be ready with the inmate’s name and ID number so support can locate the correct account/item

1. Re-check the address format - Make sure you used Smart Communications–Southwest Virginia Regional Jail – Haysi Jail, P.O. Box 9112 (Seminole, FL 33775) for regular mail.
2. Confirm the inmate’s name and ID number are clearly printed - Missing or unclear identification can cause the letter to be returned to sender.
3. Check your Smart Communications/SmartInmate setup - If you’re trying to view or manage communications, confirm your prepaid account is set up and funded through SmartInmate.com.
4. Contact Smart Communications support - For ongoing issues with mail routing, scans, or service, call 1-888-253-5178.