Who to Call When You Have Questions About Haysi Regional Jail: Facility vs. Smart Communications
Getting answers fast means calling the right place. Some questions go to Haysi Regional Jail staff directly, while others—especially anything involving phone calls, video visits, or messaging—are handled by Smart Communications.
For facility-level questions - things happening on-site, urgent welfare concerns, or anything requiring jail staff - contact Haysi Regional Jail directly. The physical address is 1550 Kiwanis Park, Haysi, VA 24256.
To reach the facility by phone, call (276) 679-7880. Use this number when your question is about the jail itself, not a third-party service.
Legal mail and money orders don't go to the same place as regular mail processed through Smart Communications. For legal correspondence and money orders, address them to: Haysi Facility INMATE NAME, P.O. Box 535, Haysi, VA 24256.
Smart Communications handles inmate phone services at this facility. If your issue involves calling, account funding, or telephone charges, go directly to Smart Communications - they manage prepaid and debit telephone accounts and can resolve these problems faster than the jail can.
- Decide how you’ll set it up - You can create and fund a prepaid Smart Communications account online at www.smartinmate.com or by phone at 1-888-253-5178.
- Use that prepaid account for services - Friends and family must have this prepaid Smart Communications account set up to schedule remote video visitation or use electronic messaging.
Can't connect by phone? Inmate voicemail is an option. Call 863-400-5993 and follow the prompts to leave a message for $1.00. You'll need a prepaid account with available funds and the inmate's ID number.
For problems with Smart Communications services - communication issues, costs, or correspondence - call 888-253-5178 or visit www.SmartInmate.com. Sending regular postal mail through Smart Communications? Use this address: P.O. Box 9112, Seminole, FL 33775.
Lobby kiosk: The facility lobby has a kiosk that accepts cash, credit, and debit for commissary deposits. Cash deposits accept $5, $10, $20, $50, and $100 bills, post in real time, and carry a $3.25 fee.
Need public records from the Southwest Virginia Regional Jail Authority (SWVRJA)? Send your FOIA request to Lieutenant Jeannie Patrick at P.O. Box 279, Meadowview, VA 24361. You can also reach her by phone at 276-739-3527, fax at 276-739-3534, or email at jpatrick@swvrja.com.
Timing: SWVRJA must respond to FOIA requests within five working days. "Day One" starts the day after they receive your request.
Quick Decision Guide
- ✓ Need the Haysi Facility directly (on-site questions or jail-related concerns)? Call (276) 679-7880.
- ✓ Need to set up or fund an account for remote video visitation or electronic messaging? Use www.smartinmate.com or call 1-888-253-5178.
- ✓ Having issues with Smart Communications service, costs, or correspondence? Contact Smart Communications at 888-253-5178 or www.SmartInmate.com.
- ✓ Requesting public records (FOIA) from SWVRJA? Contact Lieutenant Jeannie Patrick: P.O. Box 279, Meadowview, VA 24361; 276-739-3527; fax 276-739-3534; jpatrick@swvrja.com.
Find an Inmate at Haysi Regional Jail, VA
Search for a loved one and send messages and photos in minutes.
