How to Send Messages to Inmates

You can use your phone or computer to send emails, letters, and photos to an inmate. Messages are sent electronically to inmate tablets or kiosks at the facility. If you would like to send a message, start by searching for an inmate at Health and Rehabilitation Center.

Sending Photos and Postcards

A great way to send love and support to a loved one at Health and Rehabilitation Center is to send photos and postcards. It only takes a few minutes to send photos from your phone and it makes a huge difference. You can also mail postcards with words of support and inspiration, or design your own postcard for special moments like birthdays and holidays.

Important! Be sure not to send any explicit photos or they may not be approved by the facility. You can also use a photo printing app like Penmate to make sure your photos are printed at the correct size (4x6 or 3x5) and are mailed according to the rules and regulations of Health and Rehabilitation Center.

Frequently asked questions about Health and Rehabilitation Center

1. How long does it take to deliver a message?

   If you're sending an email message your letter is usually delivered within 24-48 hours. For messages sent via mail you should expect delivery within 3-7 days. All messages will need be approved by Health and Rehabilitation Center.

2. How much does it cost to send a message to Health and Rehabilitation Center?

   You can send a message free using your phone or mail a message via USPS for the price of a $0.60 stamp and envelope. You can also purchase credits or e-stamps from services starting at $1.99.

3. What services can I use to contact an inmate at Health and Rehabilitation Center?

   Penmate

   You can use Penmate to send letters and photos to an inmate from your phone. It's an easy way to stay in touch during your loved one's incarceration. Use the inmate locator to find an inmate's location and contact information, then you can send messages within a few minutes.

   Securus messaging

   Securus may be another option for communicating with an inmate at Health and Rehabilitation Center. You can create a friends and family account and purchase credits to send messages. All messages will be reviewed and must be approved by the facility.

   JPay

   Some county jails and state prisons may support sending messages with JPay. You must register an account with the system, find your loved one, and purchase stamps to send messages. For some locations you can also attach photos.

   Smart Jail Mail

   You may also check if Smart Jail Mail is available at Health and Rehabilitation Center. Smart Jail Mail is operated by Smart Communications and has contracted with some state and county jails. After purchasing credits, your messages and photos are sent to the facility, printed out, and then handed out to your loved one.

4. What is the mailing address of Health and Rehabilitation Center?

   Mailing address:

   Health and Rehabilitation Center
   12220 Foothill Blvd
   Los Angeles, CA 91342
   Phone: (209) 255-2488

   Business hours:

   • Monday: Open 24 hours
   • Tuesday: Open 24 hours
   • Wednesday: Open 24 hours
   • Thursday: Open 24 hours
   • Friday: Open 24 hours
   • Saturday: Open 24 hours
   • Sunday: Open 24 hours

5. What are the visiting hours at Health and Rehabilitation Center?

   Visiting hours at Health and Rehabilitation Center vary by housing unit and security level. Generally, visits are scheduled on weekends and holidays, with some facilities offering weekday visits. Contact the facility directly at (209) 255-2488 or check their website for the current visiting schedule. Visits typically last 30-60 minutes and must be scheduled in advance.

6. What items are prohibited when sending mail to Health and Rehabilitation Center?

   Prohibited items typically include: cash, personal checks, stamps, stickers, glitter, glue, tape, staples, paperclips, polaroid photos, musical or blank greeting cards, hardcover books, magazines with staples, and any items containing metal or electronics. Only send letters on plain white paper with blue or black ink. Photos must be printed on regular photo paper (no Polaroids). Always check with Health and Rehabilitation Center for their specific mail policies.

7. How do I send money to an inmate at Health and Rehabilitation Center?

   You can send money to an inmate at Health and Rehabilitation Center through several methods: 1) Online using JPay, Access Corrections, or the facility's approved vendor, 2) Money orders mailed directly to the facility with the inmate's name and ID number, 3) Kiosks located in the facility lobby, or 4) Over the phone using a credit or debit card. Fees vary by method, typically ranging from $2.95 to $11.95 per transaction.

8. Can I schedule a video visit with an inmate at Health and Rehabilitation Center?

   Many facilities now offer video visitation as an alternative to in-person visits. At Health and Rehabilitation Center, video visits may be available through services like Penmate, Securus Video Connect, GTL, or ICSolutions. Video visits typically cost $10-20 for 20-30 minutes and must be scheduled in advance. You'll need a computer or smartphone with a camera and reliable internet connection. Contact the facility for their specific video visitation policies and approved vendors.

9. What identification do I need to visit an inmate at Health and Rehabilitation Center?

   All visitors must present valid government-issued photo identification such as a driver's license, state ID, passport, or military ID. Minors must be accompanied by a parent or legal guardian who can provide the minor's birth certificate. Some facilities require visitors to be on the inmate's approved visitation list, which may require a background check. Contact Health and Rehabilitation Center for specific ID requirements and visitor approval procedures.

10. How can I find out an inmate's release date?

    To find an inmate's release date at Health and Rehabilitation Center, you can: 1) Use the online inmate search tool if available, 2) Call the facility's records department, 3) Contact the inmate's case manager or counselor, or 4) Have the inmate provide this information during a call or visit. For privacy reasons, some facilities only release this information to immediate family members.

Programs & Services

Mental health services form the cornerstone of care at Sylmar Health and Rehabilitation Center, with specialized residential and Institutions for Mental Disease (IMD) level programming designed to support individuals requiring intensive therapeutic intervention. The facility operates as part of Los Angeles County’s broader mental health network, providing comprehensive residential treatment services that typically address both acute psychiatric needs and long-term rehabilitation goals. With 24/7 access support available through the county’s ACCESS Center helpline, individuals and families can connect with appropriate care coordination services when needed.

The center’s residential mental health programs may offer a range of therapeutic interventions including individual and group counseling, psychiatric medication management, and structured daily programming designed to develop coping skills and promote recovery. As a non-governmental association facility serving the countywide area, Sylmar Health and Rehabilitation Center often provides specialized treatment tracks that might include substance abuse counseling, trauma-informed care, and behavioral health services tailored to diverse community needs. The facility typically maintains multilingual capabilities, with English-speaking staff available to ensure effective communication throughout the treatment process.

Beyond core mental health services, the rehabilitation center may offer educational and vocational support programs designed to help residents develop practical life skills and prepare for community reintegration. These services often include job readiness training, basic education classes, and social skills development workshops that complement the primary therapeutic programming. The facility’s approach typically emphasizes a holistic model of care that addresses not dedicated immediate mental health concerns but also the broader social, educational, and vocational factors that contribute to successful long-term recovery and community stability.

Daily Life & Visitation

Based on the website information provided, I cannot write about daily life at this facility as a correctional institution. The Sylmar Health and Rehabilitation Center appears to be a mental health treatment facility operated by Los Angeles County, not a correctional facility.

The website indicates this is a residential mental health facility (IMD - Institution for Mental Disease) that provides mental health services, operates a 24/7 ACCESS Center helpline at 1-800-854-7771, and serves the countywide area. It’s classified as a Non Governmental Association (NGA) mental health organization located at 12220 Foothill Blvd in Sylmar, CA.

If you’re looking for information about daily life at a correctional facility, I’d be happy to help write about that using information from an actual jail or prison website. Alternatively, if you’re interested in information about mental health treatment facilities, I could provide general information about those types of residential treatment programs, though I would need to clarify that focus established.