Who to Call When You Have Questions About Hempstead County Jail

For bail questions at Hempstead County Jail, call the Detention Center at 870-777-7850. This is the number bond companies use - and the one families or friends should call before posting bail. Staff can confirm the correct bail amount, the person's charges, and their case numbers before you head to a bondsman or arrange payment.

Time-sensitive? Skip the email. The Hempstead County Sheriff's Office says their email account isn't monitored 24/7, so urgent messages can sit for hours. For anything pressing, call 911 (if it's an emergency) or phone the office directly. Email works fine for non-urgent questions, but it's not the way to go when you need an answer now.

What Not to Email

• ✓ Social security numbers (SSNs)
• ✓ Driver’s license numbers
• ✓ Bank account numbers
• ✓ Credit card or debit card numbers
• ✓ Medical information

True emergency? Call 911. For urgent matters that don't rise to 911-level, phone the Sheriff's Office instead of emailing. Their email isn't monitored around the clock.

If you're trying to use an online service for the jail and the site won't load, pick up the phone instead. A previously listed CityTelecoin visitation address (www.hempsteadar.citytelecoin.com) has shown DNS errors - basically, the site looks "down" or nonexistent. When that happens, call the Detention Center at 870-777-7850. Staff can help you figure out what you need. And if you're calling about bail, they can also confirm the correct amount, charges, and case numbers.