Hennepin Jail / Public Safety Facility, MN

Visiting someone at the Hennepin County Public Safety Facility works differently right now: in-person visits for friends and family are suspended. Only attorneys and law enforcement can visit in person, available 24/7. Everyone else connects through video. Inmates can have visitors once per day, up to three times per week—so time slots fill up fast. Before booking a video visit, you'll need approval as a visitor. Expect to complete a visitor application and wait for staff review before you can schedule anything online. Video visitation runs through Securus, and you must book at least 24 hours in advance.

Communication at Hennepin County Jail centers on Securus video visits. You'll create a Securus account, request access, and use the Securus Visitation app. Visits run in 20-minute blocks at $4.00 per session. Any device with high-speed internet works, though Securus won't troubleshoot issues caused by your connection or hardware. Phone calls work the other way: you can't call into the jail. Incarcerated people place outgoing calls to their contacts instead. For collect-call billing problems—or to stop receiving calls—contact Correctional Billing Services. Keep in mind that video visits and electronic communications may be monitored or recorded.

Mail at Hennepin County Public Safety Facility is straightforward if you follow the rules. Address letters with the inmate's full name and send via U.S. Mail to the facility address. Books and packages can't come from your home address—they must ship directly from a publisher, mail-order bookseller, attorney, or court official. The only exception: items specifically needed for court or release, like clothing. Incoming mail gets inspected and may be opened, scanned, and delivered digitally. The original might not come back, so don't send anything irreplaceable. Skip the cash—it won't make it through. Check the facility guide for any additional requirements.

Posting cash bail in person at Hennepin County Public Safety Facility requires preparation. Bring the case or warrant number and the exact bail amount in cash. The facility doesn't make change, and there's no ATM on-site—don't count on checks either. Remote options exist too: Access Corrections offers bail payments and money deposits for people in custody here. Other deposit methods—online vendors, lobby kiosks, or mail—vary by facility, so confirm what's accepted before sending anything. To avoid delays, include the person's full name and their booking/OID or case number so the payment credits correctly.