How to find out if someone is in Hennepin County Jail when the online roster is down

When it's working, the Hennepin County jail roster is the fastest way to check custody - it updates hourly. You'll see everyone currently held at the county jail, plus anyone released in the last 7 days.

During an outage, the roster site typically shows something like: "We're sorry. The system is currently unavailable. Please try again later." If you see that message, treat the roster as unreliable until it's back up. Don't assume someone isn't in custody just because you can't find them online.

1. Call Hennepin County district court to check for a warrant - Dial 612-348-6000 and be ready with the person’s full name and date of birth.
2. If you have a case or warrant number, call the Sheriff’s Office for next steps - Dial 612-348-2000. A deputy can tell you how to take care of the warrant, including any bail amount.

• ✓ Full legal name (spell it out)
• ✓ Date of birth
• ✓ Case number or warrant number (if you have it)

If the roster is down, try again later - and note when you checked so you're not second-guessing yourself. When you call, jot down who you spoke with, the time, and what they told you (whether there's a warrant, if you need a case number, what to do next). A simple call log makes follow-ups faster and keeps the details straight.