How Much Video Visits Cost at Hennepin County Jail (and how to prepare)

Video visits at Hennepin County Jail cost $4.00 for a 20-minute session. That's a hard cap, so be ready to start right when your time begins.

There are limits on how often someone in custody can have video visits. At Hennepin County Jail, inmates can receive visitors once per day and up to three times per week. That weekly cap matters for planning and budgeting - if you want to spread contact across the week, pick your days carefully.

Payments Billing

• ✓ Download the free Securus Visitation app (available in the App Store or Google Play).
• ✓ Create an account with Securus Technologies.
• ✓ Request access to visit at the Hennepin County jail.
• ✓ Schedule your visit at least 24 hours in advance; jail staff reviews the request and approves appropriate visitors. Once you’re approved, you can schedule visits online.

Any device with a high-speed internet connection works for video visits. If your signal tends to be spotty, find a stable (and quiet) spot before the call starts. You don't want to waste time troubleshooting.

Money Saving

• ✓ Plan what you want to cover before you connect so you don’t spend paid minutes figuring out logistics.
• ✓ Use a reliable high-speed connection (and a charged device) to avoid dropped calls that waste time.
• ✓ If your schedule is tight, pick your three weekly visits strategically so you don’t run out of slots mid-week.
• ✓ Join from a quiet place so you can hear clearly and don’t need repeats.