How to Visit Henrico County Jail, VA (VA)

Henrico County Regional Jail West is located at 4317 East Parham Road, Henrico, VA 23228. For general questions, call (804) 501-4581. If you need to reach the jail after hours, use (804) 501-4586.

This is a maximum security facility housing both pre-trial and post-trial inmates. That mix can affect who can visit, when visits happen, and what rules apply. Confirm the details based on your loved one's housing status before making plans.

Jail Services at Henrico County Regional Jail West offers virtual visitation, which is a solid option if you can't make the trip in person or when in-person visits are limited. The same office handles property control and mail delivery, so it's also the right place to ask about mail rules or how property gets released.

Steps to Follow

• ✓ Call (804) 501-4581 with your visitation questions (use (804) 501-4586 after hours).
• ✓ Confirm you have the correct location information for your visit: 4317 East Parham Road, Henrico, VA 23228.
• ✓ Ask how virtual visitation works for your loved one, including any scheduling or account setup steps.

Because Henrico County Regional Jail West is maximum security and holds both pre-trial and post-trial inmates, expect tighter control over timing and eligibility. Before you take time off work or make the drive, confirm that your name is cleared for visiting. Ask what types of visits are currently allowed for your person.

1. Call the main line first (804) 501-4581 for general visitation questions and the current process.
2. Use the after-hours number when needed (804) 501-4586 if you are calling outside normal office hours.
3. Verify the address you should use: 4317 East Parham Road, Henrico, VA 23228, and ask if there are any location-specific instructions for visitors.

1. Confirm virtual visitation is available for your loved one. Availability can depend on housing, status, or restrictions.
2. Ask how scheduling works. Find out whether you must sign up in advance, schedule a time slot, or get added as an approved visitor.
3. Get the technical details. Ask what platform is used and what you will need on your phone or computer to complete a virtual visit.

• ✓ Ask for the current mail rules and the exact addressing format to use, since Jail Services handles mail delivery.
• ✓ If you need to pick up or drop off property, confirm the facility’s property control procedures and what identification or paperwork is required.
• ✓ If your loved one is participating in services like religious programming, mental health or substance abuse services, or education, ask whether program schedules affect when they are available for visits.