Send Photos & Mail at Henrico County Jail - West, VA

How to send messages, photos, and packages

Overview

Henrico County Jail - West offers both virtual visitation and mail delivery, so you can connect through remote video visits or written mail. If you have questions about communication options, call the facility's public phone number for general inquiries or the after-hours number for urgent issues. Need to speak with leadership about a communication concern? Call the published office-hours contact to request an appointment with the Sheriff or command staff. Virtual visits work like a video phone call. Some systems require a vendor account, identity verification, or prepayment—confirm those steps before scheduling. For billing or technical issues with phone, video, or tablet services, contact the service vendor directly.

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Quick Facts

  • Henrico County Jail - West lists virtual visitation as a Jail Service.
  • The facility provides mail delivery as part of its Jail Services.
  • Public and after‑hours phone numbers are listed for the facility for general inquiries.
  • To request an appointment with the Sheriff or command staff, call the published office number during business hours.
  • Henrico County Jail - West lists mail delivery as one of its Jail Services.

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Common Questions

Does Henrico County Jail - West offer video or virtual visitation?

Yes. Virtual visitation is listed among Henrico County Jail - West’s Jail Services.

What phone number should I call for questions about communication at Henrico County Jail - West?

Call the facility’s public phone number for general questions. For urgent needs after hours, use the after-hours number.

How do I arrange a meeting with the Sheriff or command staff about communication issues?

Call the office number during business hours to schedule an appointment with the Sheriff or command staff.

Does Henrico County Jail - West accept incoming mail for inmates?

Yes. Henrico County Jail - West lists mail delivery as one of its Jail Services for residents.

Will my letter be scanned or delivered as paper at Henrico County Jail - West?

Many Virginia facilities route incoming personal mail through off-site processors that scan letters and photos for electronic delivery. After scanning, the original paper is often destroyed.

How should I address mail to an inmate at Henrico County Jail - West?

Address each item with the inmate’s full name and official ID number, the full facility name and state, and your full physical return address on every piece of personal mail.

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