How to send messages, photos, and packages
Henrico County Jail - West offers both virtual visitation and mail delivery, so you can connect through remote video visits or written mail. If you have questions about communication options, call the facility's public phone number for general inquiries or the after-hours number for urgent issues. Need to speak with leadership about a communication concern? Call the published office-hours contact to request an appointment with the Sheriff or command staff. Virtual visits work like a video phone call. Some systems require a vendor account, identity verification, or prepayment—confirm those steps before scheduling. For billing or technical issues with phone, video, or tablet services, contact the service vendor directly.
Search for a loved one and send messages and photos in minutes.
Sending a letter to someone at Henrico County Regional Jail West? Using the correct mailing address and clear identifying details helps your mail move through processing without delays.
Send inmate mail for Henrico County Regional Jail West to: 4317 East Parham Road, Henrico, VA 23228.
Yes. Virtual visitation is listed among Henrico County Jail - West’s Jail Services.
Call the facility’s public phone number for general questions. For urgent needs after hours, use the after-hours number.
Call the office number during business hours to schedule an appointment with the Sheriff or command staff.
Yes. Henrico County Jail - West lists mail delivery as one of its Jail Services for residents.
Many Virginia facilities route incoming personal mail through off-site processors that scan letters and photos for electronic delivery. After scanning, the original paper is often destroyed.
Address each item with the inmate’s full name and official ID number, the full facility name and state, and your full physical return address on every piece of personal mail.
Want to know what support and programming your loved one can access at Henrico County Regional Jail West? The jail's
If your loved one is at Henrico County Regional Jail West, several in-jail programs may help with education, counseling, and substance-use support during their time there.
If your loved one is at Henrico County Regional Jail West, they may be moved for court hearings, medical care, or a transfer to the Department of Corrections. Here's what transportation means for you—and how to track where they are.
