How to visit, scheduling, dress code, and visitor requirements
Getting started with visits at Henrico County Jail - West is straightforward once you have the right contact info. Jail Services lists virtual visitation as a program, so video visits are available. For general visitation questions, call the public line at (804) 501-4581 or the after-hours line at (804) 501-4586. If you need to schedule an appointment with the Sheriff or command staff, call (804) 501-5860 Monday through Friday, 8:00am to 4:30pm. You'll typically need to register and get approved before visiting. Bring a valid government-issued photo ID that matches your application, and follow the facility dress code. Minors usually must be listed on an approved adult's application and attend with that adult. For video visits, schedule at least 24 hours ahead and confirm the facility's booking windows before making plans.
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Visiting someone at Henrico County Regional Jail West goes more smoothly when you confirm the basics ahead of time. Start with the right phone number, verify the address, and find out what your person is currently eligible for (in-person or virtual).
For an appointment with the Sheriff or command staff, call (804) 501-5860 Monday through Friday, 8:00am to 4:30pm. For general visit questions, use (804) 501-4581 or after-hours (804) 501-4586. You may need to register as a visitor and wait for approval before booking.
Yes. Jail Services lists virtual visitation as a program at Henrico County Jail - West. Video visits are typically scheduled in advance, often at least 24 hours ahead. Confirm the facility's scheduling windows before you book.
Bring a valid government-issued photo ID that matches your visitor application. You'll need to be registered and approved beforehand. Minors usually must be listed on an approved adult's application and attend with that adult. Dress conservatively: clothing should cover from neck to knee, with nothing see-through or provocative.
Need to reach Henrico County Regional Jail West? Start with the main jail phone line during business hours, or use the after-hours number when the front office is closed.
Sending a letter to someone at Henrico County Regional Jail West? Using the correct mailing address and clear identifying details helps your mail move through processing without delays.
Sending mail to someone in jail comes down to using the right address and including clear identifying info on the envelope. Here's the mailing address for Henrico County Regional Jail West, plus what to know if something doesn't arrive.
