Henry County Jail, GA
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Guides for This Facility

How phone calls, email, and text messaging work at Henry County Jail (ICSolutions/JailATM)
At Henry County Jail, each person is issued a personal passcode (PIN) during intake that they’ll use to access the phone system. That PIN is meant to stay private—your loved one is responsible for keeping it secure.
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How to schedule video or in-person visits at Henry County Jail (use JailATM)
Scheduling a visit at Henry County Jail is straightforward once you know the system. Here's how to book a video or in-person visit through JailATM/ICSolutions—and what you need to avoid getting turned away.
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How to send money to an inmate at Henry County Jail — 4 ways
Getting money to someone at Henry County Jail isn't complicated, but the method you choose matters. Some options fund an inmate's account directly, others cover phone time, and one lets you send gift packs instead of cash. Here are the four ways families typically handle it.
Read GuideAt a Glance
Visitation
- All visits (video and in-person) must be scheduled in advance through ICSolutions/JailATM.
- Visitors must check in at the Visitation Desk at least 15 minutes prior to the scheduled visit.
- Only one adult visitor is allowed at a time and each visit is limited to 30 minutes.
Communication
- Each inmate is issued a personal PIN at intake for telephone services through ICSolutions.
- Inmates must keep their PIN secure; the Henry County Sheriff's Office is not responsible for lost, stolen, or borrowed passcodes.
- All inmate telephone calls are recorded and monitored; use of the phone service constitutes consent to monitoring and recording.
Mail & Letters
- The facility accepts only pre-stamped or metered postcards for personal mail; legal mail, money orders, and photographs are exceptions.
- Postcards must be metered or pre-printed (no stamps), white, written in blue or black ink, and meet size limits 3.5" x 4.25" to 4.25" x 6".
- Incoming mail is inspected and may be read, returned, held, or turned over for prosecution if it contains contraband such as lipstick.
Sending Money
- Mail money orders to Henry County Sheriff's Office Attn: Inmate Accounts, 120 Henry Parkway, McDonough, GA 30253 and do not put the inmate's name on the envelope.
- Money orders must be payable to 'The Henry County Sheriff’s Office' and the inmate name and PIN must be written on the memo line; no extra correspondence with funds is accepted.
- Commissary orders are limited to $50 per store call and the order cut-off is 8:45 a.m. each Monday and Thursday.
Facility Info
- Owners claiming excess funds after a sheriff's sale must submit a notarized affidavit and a notarized indemnification and hold harmless agreement.
- Fi‑Fa holders must submit a notarized affidavit attesting ownership plus the original Fi‑Fa, a payoff calculation, and a copy of the sheriff's Fi‑Fa transfer.
- Visitors must present a valid passport or U.S./state‑issued picture ID to visit.
Based on official sources and community feedback. Learn how we verify
Topic Overviews
Visitation
Both video and on-site visits at Henry County Jail must be scheduled in advance through the ICSolutions/JailATM platform—you'll need to create an account using the facility link. Arrive at least 15 minutes early to check in at the Visitation Desk, and bring a valid passport or U.S./state-issued photo ID. Each visit lasts 30 minutes, and only one adult visitor is allowed per session. Leave your cell phone and other electronics in the car—they're not permitted in the visitation area. Juveniles must stay with a parent, guardian, or custodian at all times. If you're bringing authorized items for an inmate, turn them over to the Inmate Relations Officer before the visit starts. Need to deposit money? Use the lobby kiosk.
Read full guideCommunication
Phone service at Henry County Jail runs through ICSolutions. Each inmate receives a personal PIN at intake—they need to keep it secure, since the Sheriff's Office won't replace lost, stolen, or shared passcodes. To place a call, the inmate enters their PIN and the facility site ID. You can accept calls as Free, Debit (charged to the inmate's commissary), Prepaid Account, or Collect. All calls are recorded and monitored, and using the system means consenting to that. You can also exchange electronic messages through JailATM for $0.25 each—these are monitored and recorded too. If you plan to receive calls or use paid messaging, set up and fund your account with the vendor beforehand.
Read full guideMail & Letters
Personal mail to Henry County Jail must be sent as pre-stamped or metered postcards from the U.S. Post Office. Legal mail, money orders, and photographs are the only exceptions. Postcards need to be metered or pre-printed (no stamps), white, written in blue or black ink, and sized between 3.5" x 4.25" and 4.25" x 6". Staff inspect all incoming non-privileged mail and may read, censor, return, hold, or refer it to the District Attorney if it poses a safety risk or contains contraband—including lipstick. Privileged mail from attorneys, courts, and government agencies works differently: inmates seal it themselves, and staff open it only in the inmate's presence to check for contraband without reading the contents. Soft-covered books can be sent from approved sources and are inspected; limits apply. Periodicals require an inmate request and approval first.
Read full guideSending Money
Send funds to someone at Henry County Jail by mailing a money order—no cash—to Henry County Sheriff's Office Attn: Inmate Accounts, 120 Henry Parkway, McDonough, GA 30253. Don't put the inmate's name on the envelope. Make the money order payable to "The Henry County Sheriff's Office" and write the inmate's name and PIN on the memo line. Don't include any letters or notes with the payment. Inmates order commissary through kiosks in their housing areas. Those without disciplinary sanctions can order twice a week, with a $50 limit per store call and an 8:45 a.m. cut-off each Monday and Thursday. You may also be able to purchase online gift packs through Access Corrections.
Read full guideCommon Questions
Showing 6 of 15How do I schedule a visit at Henry County Jail?
Create an account on ICSolutions/JailATM using the facility link, then request your visit through that platform. All video and in-person visits must be scheduled in advance there.
VisitationWhat ID and check‑in time are required for Henry County Jail visits?
Bring a valid passport or U.S./state-issued photo ID. Check in at the Visitation Desk at least 15 minutes before your scheduled visit.
VisitationCan I bring my phone or give items to an inmate during a visit?
No—cell phones and other electronic devices aren’t allowed in the visitation area. If you have authorized items for an inmate, you must turn them over to the Inmate Relations Officer before the visit begins.
VisitationHow do inmates make phone calls from Henry County Jail?
Inmates use ICSolutions and receive a personal PIN at intake. To make a call, they enter their PIN and the facility site ID, and you can accept it as a Free Call, Debit Call (charged to inmate commissary), Prepaid Account, or Collect Call.
CommunicationAre inmate calls and messages monitored at Henry County Jail?
Yes. All phone calls are recorded and monitored—using the service counts as consent. JailATM electronic messages are also monitored and recorded.
CommunicationHow can I create a prepaid phone account or add funds for an inmate?
You can set up or fund a prepaid account online through ICSolutions, by phone at (888) 506-8407, at the kiosk in the HCSO jail lobby, or by mailing a cashier’s check or money order to ICSolutions in San Antonio.
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Did You Know?
Henry County Jail in Georgia offers remote video visitation through ICSolutions. If you're an approved visitor with a reliable internet connection and compatible device, you can schedule face-to-face video visits from home.
This guide is based on feedback from dozens of families and official facility documentation. Learn how we verify