schedule-video-vs-inperson-visits

How to Schedule a Video or In‑Person Visit at Henry County Jail (JailATM/ICSolutions)

Visiting someone at Henry County Jail is straightforward once you know the system. You have two options—remote video visits or on-site in-person visits—and both require scheduling in advance through ICSolutions (JailATM).

2 min read henrycountysheriffga.gov
How to Schedule a Video or In‑Person Visit at Henry County Jail (JailATM/ICSolutions)

Henry County Jail offers two ways to visit: remote video or on-site in-person. Either way, you'll book through the ICSolutions platform (JailATM). New to the system? Head to the Henry County visitation page first - you'll find a link there to create your JailATM account and reserve a time slot.

First, set up your JailATM/ICSolutions account. The Henry County visitation page has a direct link to create one - that's the easiest place to start. Once your account is ready, you can schedule visits through the same system.

Now decide: video visit or on-site? Video visitation lets you connect face-to-face from anywhere - you just need reliable internet, a compatible device, and approved visitor status. On-site visits happen at the facility and are also booked through ICSolutions. Pick whichever fits your schedule and setup.

Once you've picked your visit type, book a time slot in the ICSolutions (JailATM) platform. Henry County Jail requires advance reservations for all video and in-person visits - walk-ins won't get you in. After scheduling, double-check that your visit shows as confirmed so there are no surprises.

For on-site visits, arrive early. You must check in at the Visitation Desk at least 15 minutes before your scheduled time - cutting it close is an easy way to lose your slot. Build in extra buffer so you're not rushing through registration.

Each visit is limited to 30 minutes. Keep that in mind when you schedule, and come prepared to make the most of your time together.

How to Schedule a Video or In‑Person Visit at Henry County Jail (JailATM/ICSolutions)

Step5 What to Expect

  • Bring a valid passport or a U.S./state-issued photo ID for registration.
  • If you have any authorized items intended for the inmate, turn them over to the Inmate Relations Officer before the visit begins.

Heads up: All visitors are subject to search and must follow staff instructions at all times. Also, only one adult visitor is allowed at a time.

Running into scheduling issues? Go back to the ICSolutions (JailATM) platform - all Henry County Jail visits must be booked there. The system shows available time slots and lets you lock in your reservation.

Not sure where to start? Head to the Henry County visitation page and use the link there to create your JailATM account. It's also the best place to check for updates before scheduling or heading in.

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