How to schedule video or in-person visits at Henry County Jail (use JailATM)
Scheduling a visit at Henry County Jail is straightforward once you know the system. Here's how to book a video or in-person visit through JailATM/ICSolutions—and what you need to avoid getting turned away.
Henry County Jail handles all visits - video (remote) and in-person (on-site) - through ICSolutions/JailATM. You'll need to schedule ahead of time in that system. Walk-ins aren't an option here.
- Start on the Henry County Sheriff’s Office visitation page - that page is where Henry County points you to the correct ICSolutions/JailATM setup for visits.
- Use the “create a JailATM account” option from that page - it takes you to the account creation flow used for visitation (and other services like deposits).
- Create your account and keep your login handy - you’ll use this same JailATM/ICSolutions account any time you schedule a video visit or an on-site visit at Henry County.
Tip: Use the JailATM account-creation link on Henry County's visitation page. That ensures you're set up correctly for this jail's system.
Inside JailATM/ICSolutions, you'll choose between video visitation (remote) and in-person visitation (on-site). Video visits let you connect face-to-face from anywhere with a reliable internet connection and compatible device. On-site visits happen at the jail. Before booking, double-check that your time slot fits Henry County's visitation schedule and guidelines. Keep in mind: visitation privileges depend on behavior. If an inmate breaks rules, their visits can be revoked. Visitors who don't follow rules or act inappropriately can also be banned from future visits.
Visits at Henry County Jail are capped at 30 minutes. Plan your conversation accordingly, and exit through the jail lobby promptly when time's up.
Checkin ID
- ✓ Check in at the Visitation Desk at least 15 minutes before your scheduled visit.
Bring proper ID. Henry County requires a valid passport or a U.S./state-issued photo ID for all visitors. Show up without one, and your visit won't be processed.
Troubleshooting
- ✓ Use the official JailATM/ICSolutions path from the Henry County Sheriff’s Office visitation page when you create your account.
- ✓ Double-check that your visit is scheduled in advance in JailATM/ICSolutions (video and in-person both require it).
- ✓ Confirm the inmate’s visitation status and follow the facility’s visitation schedule and guidelines.
- ✓ Bring a valid passport or U.S./state-issued photo ID for check-in.
- ✓ Arrive early enough to check in at the Visitation Desk at least 15 minutes before your scheduled time.
Warning: Inmates who violate rules can lose visitation privileges. Visitors who don't follow the rules or behave inappropriately may be banned from future visits.
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