How to send messages, photos, and packages
At Hidalgo County Adult Detention Facility, children in custody may only call their parents or legal guardians—up to two outgoing calls depending on behavior level. Standard calling hours run daily from 5:30 p.m. to 8:30 p.m., with a bonus window between 9:30 p.m. and 10:00 p.m. Three-way or conference calls aren't permitted. If you need phone access through a vendor-managed account, you'll complete registration and payment through the state's inmate technology system. Other communication options like video visits, electronic messaging, or tablet services vary by unit—check the incarcerated person's facility page for availability and setup instructions.
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Children may only place telephone calls to their parents or legal guardians.
A child may make up to two outgoing calls, depending on behavior level. Calls are allowed daily from 5:30 p.m. to 8:30 p.m., with a bonus window from 9:30 p.m. to 10:00 p.m.
No. Three-way or conference phone calls are not permitted.
Visiting someone at Hidalgo County Jail goes smoother when you show up with as little as possible. Here's what you can't bring into the visitation area—know this before you go, so you don't lose time or your visit.
Bringing kids to visit someone at Hidalgo County Jail? You'll need to plan around the facility's designated Children's week. The rules on supervision, searches, and prohibited items are strict—here's what to know before you go.
Shorts and skirts must be no shorter than three inches above the middle of your knee while standing. Here's a quick check before you leave: stand up straight, find the center of your kneecap, and make sure your hem falls at least three inches below that point. If it's borderline, go with something longer — getting turned away at check-in isn't worth the gamble.
