High Desert Prison

High Desert Prison offers two ways to schedule a visit: online or by phone. The online option uses the Inmate Locator scheduling link, available from Tuesday at midnight through Saturday at 11:59 p.m. Follow the Inmate Locator steps to reach the scheduling page, and book from a computer, smartphone, or tablet. If you'd rather call, dial (909) 887-0364 Tuesday through Saturday between 9:00 a.m. and 3:00 p.m. Plan to call the day before your visit. If you haven't already, create or claim your online scheduling account ahead of time to avoid last-minute issues. Before you travel, bring a valid, unexpired government photo ID and confirm you're on the incarcerated person's approved visiting list.

Staying in touch with someone at High Desert Prison? Expect some changes. California is switching to a new statewide provider for inmate phone calls, video visits, and electronic messaging, so account setup and billing steps may shift during the transition. Standard audio calls from institution phones and tablets are listed as free. Video visits and electronic messaging typically require an account with prepaid funds. To get started with video or messaging, create an account on the department's communications platform (web or mobile) and load money through the app's prepaid feature before trying to schedule or connect. During the rollout, some institutions may still use an older platform. Use whichever service the institution currently supports. The facility also lists direct phone and mailing contacts for visit scheduling, complaints, civil enforcement, and CCW inquiries.

Adding money for someone at High Desert Prison means depositing into their trust account. They can use these funds for commissary purchases, phone time, hygiene items, and other permitted expenses. Common deposit methods include online or mobile portals, phone deposits, lobby kiosks, or U.S. Postal money orders, but the exact options depend on the facility and any third-party vendor involved. Before sending anything, confirm the person's full name and booking or facility ID, then verify that High Desert Prison accepts the deposit method you plan to use. Keep in mind that some deposits may be reduced by court-ordered restitution or other authorized deductions. Never mail cash. Check fees and posting times so you know when the money should be available.