How to Contact an Inmate at High Desert Prison (CA)
You can schedule a visit two ways: online through the Inmate Locator scheduling link, or by phone during the facility's scheduling hours. The key is using the right method on the right day and time.
To schedule a visit online, start at the Inmate Locator. Look up the inmate, then select the "click here to schedule a visit with this inmate" link that appears with their information. If you'd rather not use the website, you can schedule by phone instead. The online link is available starting Tuesday at midnight through Saturday at 11:59 p.m. Phone scheduling runs Tuesday through Saturday, 9:00 a.m. to 3:00 p.m.
Timing tip: Online scheduling opens Tuesday at 12:00 a.m. and closes Saturday at 11:59 p.m. Phone scheduling is Tuesday through Saturday, 9:00 a.m. to 3:00 p.m. Plan around those windows.
If you need to file a complaint, the Internal Affairs Division accepts them in person at any Sheriff's station, including Sheriff's Headquarters. You can also have a Civilian Complaint form mailed to you by calling (909) 387-3726 during normal business hours.
- Use the Inmate Locator lookup form: Search for the person you want to visit.
- Open the scheduling link: After you locate the inmate, click the “click here to schedule a visit with this inmate” link.
- Schedule within the online window: The online scheduling link is available from Tuesday at 12:00 a.m. through Saturday at 11:59 p.m.
- Call to schedule: Dial (909) 887-0364.
- Call during scheduling hours: Phone scheduling is available Tuesday through Saturday, 9:00 a.m. to 3:00 p.m.
- Call the day before your planned visit: Ask to schedule an appointment for the next day.
- ✓ File a complaint in person at any Sheriff’s station (including Sheriff’s Headquarters).
- ✓ If you do not want to go in person, call Internal Affairs at (909) 387-3726 during normal business hours to request a mailed Civilian Complaint form.
Before you plan your trip, double-check the scheduling windows so you don't get stuck waiting for the system to open. Online scheduling runs Tuesday at midnight through Saturday at 11:59 p.m. Phone scheduling is Tuesday through Saturday, 9:00 a.m. to 3:00 p.m. Call the day before your planned visit to set the appointment.
- ✓ Call (909) 887-0364 to confirm the current phone scheduling hours (Tuesday through Saturday, 9:00 a.m. to 3:00 p.m.) and that you should still schedule the day before your visit.
- ✓ Call (909) 387-3726 during normal business hours to confirm Internal Affairs complaint intake and to request a mailed Civilian Complaint form if needed.
Reminder: The information here covers how to start scheduling visits through the Inmate Locator and the available scheduling windows. For details like required ID, visitor rules, or any costs, confirm directly with the facility before you go.
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