How to send messages, photos, and packages
Highlands County Jail uses SmartInmate for online communication between incarcerated people and their families. Sign-up is quick, free, and gets you connected in minutes. Messaging works in near real-time and is available daily. You might also come across SmartJailMail while searching—it connects to the same SmartInmate system. Across Florida facilities, contact options can include e-messaging, tablet messaging, phone calls, voicemail, and remote video visits. Features and pricing vary by location.
Search for a loved one and send messages and photos in minutes.
Signing up for SmartInmate is quick, easy, and free. Just follow the prompts to create an account, then connect with the person inside Highlands County Jail.
Yes. SmartInmate advertises the ability to connect in minutes and correspond every day in near real time for Highlands County Jail messaging.
SmartJailMail presents the same SmartInmate connection messaging option for families and friends. If you use SmartJailMail, look for the SmartInmate sign-up link or instructions there.
Need to put money on someone's account at Highlands County Jail? Touchpay handles all inmate account deposits. Here's what payment methods work, how fast funds post, and how to get started.
This guide covers two online tools people often try first: the iCareGifts inmate finder (for searching by name or inmate number) and SmartInmate (for online communication). Neither tool confirms what Highlands County Jail actually uses—so treat your results as a starting point. Always verify with the jail before assuming a service works or sending money.
SmartInmate is the online communication system that connects family and friends with incarcerated individuals. If you want to stay in touch with someone at Highlands County Jail, this is the platform you'll use to set up messaging on your end.
